Washington State University Student Services Coordinator (Bilingual and PR Emphasis) in Pullman, Washington
Student Services Coordinator (Bilingual and PR Emphasis) Title: 1481-YN - Student Services Coordinator/Advisor 1 Business Title: Student Services Coordinator (Bilingual and PR Emphasis) Additional Titles: 1480-YN - Student Services Professional Location: Employee Type: Admin. Professional Job Family: Administrative Professional - OT Eligible Position Details: Summary of Duties: Student Financial Services within Enrollment is now recruiting for a Student Services Coordinator. This position has primary responsibility for day-to-day contact and advising of students, faculty, staff and parents. This position also serves as a resource for outreach efforts, as well as, Spanish speaking parents and students regarding financial aid and scholarships. Programmatic responsibilities may include verification, award adjustments, professional judgment, and needs analysis. Bilingual responsibilities will include supporting recruitment, retention & outreach efforts, specifically targeting Spanish speaking populations. Position duties and responsibilities will be performed in support of office vision, mission and values, as well as, institutional mission and goals. The successful candidate will begin as either a Student Services Coordinator/Advisor 1 (SSC) or Student Services Professional (SSP) depending on their level of experience. Required Qualifications: Student Services Coordinator/Advisor 1: • Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. Student Services Professional: • Bachelor's degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis For both levels: • Experience working with diverse populations. • Bilingual in English and Spanish including oral and written fluency in the Spanish language. • Demonstrated cultural competency. • Demonstrated experience in written and verbal communication skills, including experience with large group presentations. • Demonstrated computer skills including proficiency with Microsoft Office applications including, Word, Excel, Outlook, and PowerPoint. • Ability to work a flexible schedule including weekends/evenings • Demonstrated experience working in a team environment. • Must have, or be able to obtain by time of hire, and be able to maintain valid driver's license. Preferred Qualifications for both levels: • Experience with student services in a higher education setting. • Experience working in Financial Aid & Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining. • Experience working with PeopleSoft.