Job Information
Washington State University Program Assistant in Pullman, Washington
Program Assistant
Online applications must be received before 12:00am on:
September 23, 2024
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
107M-YNCSNPS - Program Assistant
Business Title:
Program Assistant
Employee Type:
Classified
Position Details:
Summary of Duties:
Assist customer inquiries and complaints over the phone, at the customer counter, and through written correspondence. Assist with tabling at outreach events. Process parking permit sales including issuance, records maintenance, and general customer inquiries regarding the zone parking system. Serve as the main point of contact for processing parking citation appeals. Reconcile personal till funds; assist in other cash handling duties such as preparation of daily deposit. Count collected cash/coin from permit vending machines. Prepare department's daily deposit. Will be required to work overtime on some weekends to help support major university events.
Required Qualifications:
• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Ability and willingness to work overtime including weekends/nights/holidays as needed for university events.
• Experience providing customer service
Additional Information:
Area/College:
Finance and Administration
Department Name:
Transportation Services
City, State, Zip:
Pullman, WA 99164
Department Link:
https://transportation.wsu.edu/
Monthly Salary:
$3,239.00 - $4,299.00 | Range 37 (Steps A-M) |
Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28.
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf.
Find total compensation here: https://urldefense.com/v3/https:/gcc02.safelinks.protection.outlook.com/?url=https3A2F2Fhrs.wsu.edu2Fmanagers2Frecruitment-toolkit2Ftotal-compensation2F&data=057C017Ccheryl.wolfe40atg.wa.gov7C8801aa2378ef4e4d917608dac8c2db257C2cc5baaf3b9742c9bcb8392cad34af3f7C07C17C6380430364784635047CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D7C30007C7C7C&sdata=VuhT8yhPUKJWBy2BWqevMA1IRxFdiskQz4MhKOW8Kx2Bc*3D&reserved=0;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJQ!!JmPEgBY0HMszNaDT!r1b-SEnyTNJB_0TJKMGsbpkpsA2bGBvbeRlrVtqzvjBwUSFlxb7Oq9zFt8JztwI-Kiqs3l8I9zICFrzlyXxwlOHBLeLT$.
Overtime Eligibility:
This position is eligible for overtime.
FTE: 100%
This is a Permanent position.
Background Check:
This position has been designated by the department to require a back