Washington State University Program Assistant in Pullman, Washington

Postion Information

Summary of Duties

The Program Assistant position is responsible for performing work requiring knowledge and experience that is specific to Graduate Admissions. The duties of this position include, but are not limited to: providing prospective students, applicants, and current students with information; interpretation of the Graduate School policies, procedures and regulations related to Graduate School admission; performing a variety of clerical duties that support the Graduate Admission program, such as reviewing and processing admissions-related documents and records, extracting and compiling records or data, responding to routine inquiries concerning Graduate Admissions services and procedures, maintaining and monitoring established record keeping, filing, and data base systems, and producing forms, letters, record entries and other material; and within established guidelines, independently organizes, prioritizes, and initiates work activities related to the program.

Additional Information

View the Benefits overview for information regarding competitive benefits available.

Required Qualifications

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Preferred Qualifications

Experience with scanning and imaging documents. Experience with retrieval and validation of scanned documents in the WSU imaging system. Experience with authentication of transcripts. Experience with Admissions processing. Working knowledge of WSU student information systems and Graduate School systems (AIS, Oracle, CollegeNet, MyWSU). Experience which demonstrates the ability to multitask. Experience which demonstrates the ability to process large quantities of departmental email. Experience providing customer service. Strong written and verbal communication skills. Demonstrated skill using desktop computer applications such as Microsoft Office.

Will this position require a background check?

This position does not require a background check

Posting Detail Information

Special Instructions to Applicants

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for at least three (3) professional references in the application.

EEO Statement

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Employee Type: CS-Classified Staff

University Title: Program Assistant

Working Title: Program Assistant

College/Area: Graduate School

Department: Graduate School

Department Link: Graduate School

Position Number: 122153

Hiring Unit: Graduate School Admissions and Enrollment

Work Location: Pullman

Zip Code: 99163

This position is in a Bargaining Unit: No

Appointment Status: Permanent

Job Appointment (FTE%): 100

Position Term in Months: 12

Monthly Salary: $2,414.00

Open Date: 08/10/2018

Close Date: 08/24/2018

Open Until Filled: No

Posting Number: 20134468P