Job Information
Schweitzer Engineering Laboratories, Inc. Product Application Engineer in Pullman, Washington
With increasingly demanding applications that require time synchronization to protect electric power assets and detect anomalies, every nanosecond counts. SEL is seeking a talented and motivated Product Engineer in the Precise Time product group within Research and Development (R&D). In this role, you will support and expand a portfolio of time synchronization products. As a Product Application Engineer, a typical day may include the following: * Develop Roadmaps: Advocate for the customer when collaborating with cross-discipline engineers and managers to prioritize roadmaps for new features and products. * Specify Requirements: Define requirements for features and products that surpass market expectations, leveraging a strong grasp of customer needs. * System Validation: Conduct system-level validation and interoperability testing from the customer's perspective with a concentration on quality. * Customer Support: Provide technical product support to both internal and external customers. * Customer Literature: Prepare customer-facing product documentation, including datasheets, marketing/sales materials, instruction manuals, release notes, and service bulletins, with meticulous attention to detail. * Technical Presentations: Speak to large groups, whether explaining complex concepts to customers, conducting training sessions, or presenting at industry events. * Competitor Analysis: Analyze competitor products and curate technical comparison reports. * Define Best Practices: Develop application notes and white papers describing industry best practices. This job may be a good fit if you: * Possess a bachelor's degree in engineering, computer science or related field of study. * Have 2+ years of time synchronization experience which may include: * Position, navigation, and timing (PNT) technologies (GNSS, GPS, etc.) * Various types of oscillators (TCXO, OCXO, etc.) * Precision Time Protocol (PTP; IEEE 1588) * Network Time Protocol (NTP; RFC 5905) * IRIG-B * Frequency distribution (10MHz, SyncE, etc.) * Have related experience in operation technology (OT) industrial networking/automation (such as IEC 61850) and/or time sensitive telecommunications systems. * Command strong writing, speaking and presentation skills. * Relish rapidly learning new skills, assuming new responsibilities and working cooperatively. * Enjoy working with customers to understand and solve their challenges with creative solutions. * Can travel up to 5-10% to conferences, trade shows, sales meetings and customer visits. Location Pullman, WA - SEL's corporate office is located in Eastern Washington where you'll enjoy an unmatched quality of life. Enjoy the smaller town life: country space, freedom from traffic, easy access to recreational activities in nearby mountains, rivers, and forests, as well as great schools and universities. Competitive pay. Superior benefits. Inspiring work. People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees. * We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401K options. * We offer top tier medical, prescription, dental, vision, life, and disability insurance. * We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. * We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. * Ask our team about other benefits including wellnes