Job Information
Washington State University Patient Services Representative-Veterinary Teaching Hospital in Pullman, Washington
Patient Services Representative-Veterinary Teaching Hospital
Available Title(s):
284E-YNCSNPS - Patient Services Representative
Business Title:
Patient Services Representative-Veterinary Teaching Hospital
Employee Type:
Classified
Time Type:
Full time
Position Term:
12 Month
Position Details:
Summary of Duties:
The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital. The duties of this position includes but is not limited to: providing support services in patient care areas such as Small, Ag, and Large Animal reception, and switchboard.
Work Schedule: Wednesday-Friday, 7:00am-2:00pm and Saturday-Sunday, 8:00am-8:00pm.
Required Qualifications:
• High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience.
• One year of cash handling experience required.
Preferred Qualifications:
• Experience working in a medical setting.
• Experience answering a multi-line phone system.
• Experience working reception in a medical or veterinary setting.
Additional Information:
Area/College:
College of Veterinary Medicine
Department Name:
Veterinary Teaching Hospital
City, State, Zip:
Pullman, WA 99164
Department Link:
https://vetmed.wsu.edu/
Monthly Salary:
$3,317 to $4,410 | Range 38 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28.
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf.
Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/
Overtime Eligibility:
Overtime eligible
FTE: 100%
This is a Permanent position.
Posting Close Date:
Applicants must submit their completed application by Wednesday, July 24, 2024 at 11:59 p.m.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by https://app.leg.wa.gov/RCW/default.aspx?cite=74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-r