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Washington State University Billing Services Representative in Pullman, Washington

Billing Services Representative Title: 284E-YN - Patient Services Representative Business Title: Billing Services Representative Location: Employee Type: Classified Job Family: Civil Service - OT Eligible Position Details: Summary of Duties: The Patient Services Representative is responsible for performing specialized and technical duties in support of Cougar Health Services. The duties of the position include, but are not limited to: reviewing medical records to ensure accurate diagnostic and procedure codes, answering telephones, processing and preparing charge documents, submitting claims to various third party payers and state and federal agencies, obtaining prior authorizations and scheduling referral appointments, establishing eligibility, processing medical and pharmacy remittance advices, maintaining assigned insurance accounts receivables, evaluate patient financial status, and other duties as assigned. Required Qualifications: • High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience. • Demonstrated experience using MS Office applications, such as Word, Excel, Outlook and/or Access. • Demonstrated strong written and verbal communication skills. • Demonstrated strong customer service skills. Preferred Qualifications: • Demonstrated knowledge and understanding of medical terminology. • Knowledge and use of Electronic Medical Records. • Documented on-the-job experience in a medical clinic. • Experience working with or knowledge of the RCW (chapter 70.02) and the HIPAA of 1996, pertaining to the release of protected health information. • Documented training or experience with CPT and ICD-10 coding. Additional Information: Area/College: Student Affairs Department Name: Cougar Health Services City, State, Zip: Pullman, WA 99164 Department Link: http://cougarhealth.wsu.edu/ Monthly Salary: $2,738.00 FTE: 100% This is a permanent position. Posting Close Date: Applicants must submit their completed application by July 26, 2021 at 11:59 p.m. Background Check: This position has been designated by the department to require a background check. Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application. Required Documents: • Resume • Cover Letter Time Type: Full time Position Term: 12 Month WASHINGTON STATE UNIVERSI

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