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Allstream Channel Sales Associate in Phoenix, Arizona

This job was posted by : For more information, please see: Provides support to the Partners including product, pricing paperwork and service availability. Coordinates resources for pre-sales support including technical resources, training resources, sales resources and ICB pricing requests. The Channel Sales Associate is an inside channel sales role, responsible for team quotas associated with the channel performance, building relationships with Partners, and maximizing sales contacts while providing superior service.ESSENTIAL FUNCTIONS:* Establishes a communication cadence with Partners to encourage the sale of Allstream services.* Responds to pricing and product requests from Partners within the standard timeframes.* Coordinates ICB pricing requests. Tracks turn-around times and reports on the results monthly.* Responsible for qualifying available services for Partners including product availability, loop qualifications and service address validations.* Tracks all pricing, product and paperwork requests Utilizing SFDC.* Generates paperwork for Partners as needed.* Places follow-up calls to the Partners to check status on quotes that were provided. Tracks information on business that was not won and the reasons why In SFDC.* Maintains the ability to provide current information on services, equipment and systems by acquiring and updating knowledge of products, services, industry trends and regulations in all Allstream servicing areas.* Quarterly attainment of quota assignment.* Provides information to Partners about Allstream, our products and services.* Point of contact for Pre-sales escalations.* Manages relationship with Partners as assigned.* Coordinates site survey requests and sales support requests with the appropriate departments.* Provides back-up support to the Channel Sales Managers.* Performs other related duties or projects as assigned.SECONDARY FUNCTIONS:* Participates in department-related projects, as needed.SCOPE OF POSITION:Works under general supervision. No supervisory responsibility. Position requires detailed knowledge of company products, services and automated systems. This position requires strong sales skills and organizational skills and the ability to effectively communicate with the Partner. Frequent internal contact with employees from other departments; frequent external contact with Partner.QUALIFICATIONS:* Bachelors Degree in related field preferred.* 4+ years of outside or inside sales experience, demonstrating the ability to effectively prioritize tasks and manage time.* Demonstrated history of obtaining sales goals.* Experience working in the telecommunications industry.* Demonstrated understanding of billing, scheduling and database systems.* Understanding of business financials, including gross margin, return on investment and cost of goods sold preferred.* Proficient in Microsoft Office Suite.* Effective verbal and written communication skills are required.