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Columbia Basin College (CBC) is committed to our vision to be the educational home that transforms students' lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals. 

CBC seeks a Program Assistant to support the mission of Columbia Basin College by supporting the Assessment Center. This position provides smooth administration of assessments, maintaining the integrity of testing processes, and providing exceptional support to students. Through these efforts, the Program Assistant facilitates student success, completion of degrees and certifications, and the attainment of meaningful employment, thereby aligning with CBC's mission to transform students' lives and strengthen the communities it serves. This position reports to the Director for the Assessment Center.

*This position closes on April 21, 2024 @ 11:59 PM Pacific Time. *

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at [dcook@columbiabasin.edu]{tabindex="0"} or (509) 542-4407.  

Primary Responsibilities

• Serve as a primary contact with program participants for a variety of assessments; perform a variety of public relations functions staying up to date with the College's brand; coordinate arrangements for program activities such as large testing sessions, meetings, conferences, and off-site events; coordinate accommodated test administration for students with a documented disability;  
• Prepare daily testing rosters; verify all supporting documentation; troubleshoot and resolve discrepancies;
• Report and resolve technical issues involving exam delivery during test sessions for all exam sponsors with help from technical support teams; produce and submit reports detailing technical and/or operational issues as well as potential candidate misconduct;
• Manage check-in process, including editing records, printing test scores and reports, lab set-up, proctoring for in-person, online and off-site sessions;
• Ensure and maintain security of test materials and confidentiality of test results and other sensitive information; adhere to the standards and guidelines of the National College Testing Association;
• Establish and maintain records and files; record statistical information; prepare narrative and/or statistical reports regarding program operations;
• Attain and remain up-to-date with training, certifications and in-service for all test publisher testing and authorized GED examiner requirements; 
• May direct the work of student workers; and
• Perform related duties as assigned. 

Required Qualifications

• High school graduate or equivalent; and
• Two (2) years of full-time clerical experience.

Preferred Qualifications

• Associate's degree or equivalent from an institutionally accredited college or university; and

• Bilingual in Spanish and English.