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Rodeway Inn Front Desk Clerk in Omak, Washington

Job Description

+-----------------------------------------------------------------------+ | Front Desk Clerk Duties (part-time): | | If interested in the position, please come to our office and fill out | | one of our applications | | * Welcome guests. | | * Registers guests by obtaining or confirming room requirements; | | verifying preregistration; assigning room; obtaining information and | | signatures; issuing door cards. | | * Directs guests to room by showing location on hotel map;  | | * Conveys information to guests by receiving and transmitting | | messages, mail, packages, etc. | | * Provides information to guests by answering inquiries regarding | | hotel and other services guests may require, such as entertainment, | | shopping, business, and travel. | | * Maintains records by entering room and guest account data. | | * Collects revenue by entering services and charges; computing bill; | | obtaining payment. | | * Makes hotel and other reservations by entering or telephoning | | requirements; checking availability; confirming requirements. | | *Clean rooms in housekeeping based on hotel needs | | Housekeeping Duties: | | | | | | | | * Maintains cleaning schedule priorities by following room | | assignment list; servicing rooms requesting early cleaning first. | | * Announces presence by knocking on room doors; returning at a later | | time to occupied rooms. | | * Makes bed by removing and replacing sheets and pillow cases, | | checking blankets and bedspreads for soiling; replacing soiled items. | | * Removes miscellaneous debris by removing trash, newspapers, room | | service trays | | * Refreshes bath area by cleaning tub, toilet, and sinks; removing | | used towels and bathmats; replacing bath linens. | | * Replenishes room supplies by restocking toiletries and stationery | | supplies. | | * Cleans floors by sweep/mop. | | * Maintains furnishings by dusting and polishing furniture, cleaning | | and polishing glass surfaces. | | * Conserves energy turning down air conditioning and heat of | | unoccupied rooms. | | * Maintains room availability by notifying the office of room | | readiness. | | * Keeps supplies ready by restocking housekeeping cart at end of | | shift. | | * Maintains safe, secure, and healthy work environment by following | | standards and procedures, complying with security regulations. | | Skills/Qualifications: | | Customer Service, Teamwork mindset, People Skills, Quality Focus, | | Professionalism, Energy Level, Multi-tasking, Dependability, | | Thoroughness, Phone Skills, Data Entry Skills, Listening | | | | | +------------------------------- ---------------------------------------+

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