Washington State Veterans Benefit Specialist 2 Olympia P0355 in Olympia, Washington


The Washington State Department of Veterans Affairs is pleased to announce the recruitment for a Veterans Benefit Specialist 2.

This recruitment is available to internal Washington State Department of Veterans Affairs employees only.

Please note that this is a project position in accordance with WAC 357-19-305. This position has an anticipated end date of June 30, 2019 but may be extended.

The Washington State Department of Veterans Affairs (WDVA) is comprised of more than 800 dedicated staff who strives to fulfill WDVA's mission of "Serving Those Who Served." To achieve this mission, WDVA provides critical services to veterans and their families, both in the community and among four veterans' homes within the State of Washington. WDVA is a national leader in the quality of and advocacy for veterans claims submitted to the U.S. Department of Veterans Affairs, reaching out to Washington's more than 600,000 veterans.

WDVA operates four veterans' homes in Port Orchard, Orting, Spokane, and Walla Walla providing Medicare and Medicaid nursing care for honorably discharged veterans, to include, in some instances, their spouses, widows or gold star parents.

For more information, visit our website at www.dva.wa.gov.

Some of what you will be doing: This position provides outreach, case management, and support services as well as technical assistance to homeless veterans in support of the federal Homeless Veterans Reintegration Project (HVRP) grant in King, Kitsap, and Mason County.

Key Responsibilities:

Conducts outreach to homeless providers, shelters, community service centers, and other public locations in the designated service delivery area (SDA).

Conducts and document needs assessments, enrolls eligible veterans into HVRP services, develops case management plans, and assists HVRP clients to obtain employment.

Coordinates work-readiness training, housing, and health-care services.

Provides employment assistance to HVRP clients by working closely with Local Veterans Employment Representative (LVER), Disabled Veterans Outreach Program (DVOP) and other WorkSource staff, community service providers, and employers.

Participates in meetings and represents the agency to external providers.

Works with a variety of non­ profit organizations to establish working agreements and promote the awareness of homeless veterans program services.

Gives presentations about federal, state, and county veterans programs to community service providers and organizations.

Conducts outreach with external partners to promote the services of the WDVA HVRP program and support outreach events to promote awareness of homeless prevention services in the SDA.

Required Qualifications:

Two years of experience as a Veterans Benefit Specialist 1 in State service OR A Bachelor's degree in business administration, counseling, social science or closely allied field from an accredited institution whose accreditation is recognized by the U.S. Department of Education of the Council for Higher Education Accreditation (CHEA), or foreign equivalent and one year of experience providing benefits information, claims or employment assistance to veterans and their family members.

Experience providing services to homeless veterans and understanding of challenges facing homeless veterans.

Experience explaining policies, rules, benefits and entitlements to clients and other customers.

Experience with non-profit organizations housing placement programs, and veteran referral networks.

Ability to interact with difficult clients who experience war trauma, substance abuse and extended episodes of homelessness.

Ability to make presentations to group, agencies and perform public speaking on veteran's programs and services.

Intermediate level experience with Excel, Word and email/calendaring applications.Ability to create and pull reports from access databases.


Additional qualifying experience may be substituted, year for year, for education.

Preferred Qualifications:

A Bachelor's degree or equivalent work-experience in counseling, business administration, public administration, social science or closely allied field and two years' experience in providing homeless veterans with employment services.

Must be able to maintain confidentiality in dealing with sensitive issues and clients.

Ability to work well with clients (responds verbally and in writing to their inquiries, remains calm when dealing with upset or angry clients, listens to their concerns/questions). Ability to provide viable options (within rules, policy) for client needs.

Experience explaining policies, rules, benefits and entitlements to clients and other customers.


Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicant must possess a Washington State drivers license on the date of employment.

_Application process: _ The top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.

Applications submitted will contain the following: 1. A letter of interest describing specific qualifications. 2. A current resume detailing applicable experience, education and current salary. 3. A list of at least three professional references with current telephone numbers.

NOTE: Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information please contact us at: _recruiters@dva.wa.gov

The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183 or toll free (800) 562-0132 and select option 5. For questions about this recruitment, call (360)725 -2183. TTY users should first call 711 to access the Washington Relay Service._

Salary: $3,267.00 - $4,275.00 Monthly

Location: Thurston County – Olympia, WA

Job Type: Agency Internal - Permanent

Department: Dept. of Veterans Affairs

Job Number: 2018-11075

Closing: 11/14/2018 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact

Website: http://www.careers.wa.gov