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Stoneridge Software Team Manager, Project Management in Olympia, Washington

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2022 Inc. Best Workplaces Honoree, Inner Circle Recipient, and a Designated Solution Partner for Business Applications and Modern Work, we’ve developed a proven process for project delivery, a laser focus on long-term support to empower our clients’ success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for?

Our team is dedicated to helping customers get it right when it comes to software implementation and technology. We play as hard as we work, we embrace every opportunity to learn and share our success. What are you waiting for? Join us!

Stoneridge Software is looking for an experienced Project Management Team Manager who will be responsible for managing individual team members across a range of technical competencies. This is primarily a coach role but also entails direct Project Management responsibilities on an ongoing basis.

In addition to having solid project management experience, we are looking for a proven people manager and strategic thinker who will lead a team of direct reports to deliver outstanding services across Stoneridge Software. This role will work under the direction of the Director of Project Management to interact closely with a broad and diverse set of internal stakeholders to foster a cohesive, creative, and comfortable working environment, mediating any interpersonal issues within the team, providing leadership and direction where necessary. They will also be a key contributor to long-term strategic initiatives for a fast-paced, growing organization and project management office. This individual will need to collaborate heavily with leaders from our consulting and development teams on methodology topics and is expected to be a champion of project management excellence within the organization.

This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan).

A Day in the Life as a Coach

  • Manage a team with a diverse background and experiences while ensuring their self-development and career advancement plans are established and well-communicated

  • Establish and achieve team member individual targets; this includes identifying appropriate professional skills and technical mentoring plans for each team member through effective performance management techniques

  • Participate in resourcing decisions along with Engagement Managers and Senior Leadership, carefully balancing capacity across the team with Stoneridge Software's other priorities

  • Lead and ensure direct reports are practicing the Stoneridge Software implementation methodology including continuous improvement activities

  • Build and manage strong relationships with internal teams to facilitate the sharing of information to ensure informed business prioritization and decision making

  • Collaborate across delivery departments to ensure "On-brand Delivery" to projects

  • Drive strategic transformation initiatives (quarterly Rocks), including proactively identifying and solving roadblocks in the process to get ahead of changes in our business

  • Operate as an outstanding people leader, with proven track record of attracting, retaining, and cultivating high performing talent that is both a company fit and will contribute in meaningful ways to the long-term goals of Stoneridge Software

  • Partner with the Director of Project Management to drive the creation, improvement, and maintenance of Project Management standards, methodologies, processes, tools, and templates

A Day in the Life as a Player

  • Lead and manage successful delivery of Dynamics 365 projects when needed

  • Work with Stoneridge Leadership and Engagement Managers to create trusting executive relationships with our clients' teams and client key stakeholders

  • Understand project (including client's) resource capabilities and constraints and adjust the project plan accordingly

  • Manage project scope, team activities and project dependencies to ensure on time and within budget project deliverables that meet the client’s objectives

  • Drive effective project communication through organizing and leading steering committee meetings, project planning meetings, and recurring team meetings

  • Mitigate risks, manage issues and escalations on projects

Preferred Qualifications

  • Bachelor's Degree plus 8 years’ experience leading, managing and motivating a team through various stages of growth and learning development

  • Previous experience managing a team of direct reports

  • 10+ years of direct work experience in a project management capacity, some of which include the direct implementation of ERP and/or CRM solutions

  • A track record of exceptional partnering across various internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels

  • PMP, CSM or CAPM designation preferred

  • Proven ability to drive impact and effectively influence, with the ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations (all levels of an organization, technical and non-technical, client and internal)

  • Ability to break down complex solutions, project plans, and concepts into easy consumption for both technical and non-technical individuals

  • Previous experience creating or contributing to the establishment and/or improvement of project management processes, methodologies, templates, tools, and other standards

  • Ability to effectively push yourself and those around you to accomplish the goals at hand and know how to juggle multiple complex projects/priorities simultaneously. You know how to identify an issue before it arises and provide proactive solutions

  • Previous consulting experience required

  • Exceptional written, verbal and creative communication skills, including ability to translate insight into content, create visual or written presentations as well as create overall communication plans

  • Knowledge of Microsoft Dynamics technologies

  • Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in a fast-paced, high-speed environment

Travel Required: Incumbent is expected to regularly meet with client teams across the United States and Canada will be asked to attend industry events from time to time.

Health and Wellness

  • Medical Insurance (premiums for employees paid for by the company)

  • Dental Insurance

  • Vision insurance

  • 401(k) contribution program (US) or RRSP Benefits (Canada)

  • Life insurance

  • Disability Benefits

  • Paid parental leave

  • Paid flexible time off

  • Paid sick time (US) or floater days (Canada)

  • Paid holidays

  • Flexible work schedules

  • Mobile/internet reimbursement

  • Employee and family assistance program

  • Learning and development allowance

  • Employer charitable contribution

  • Social wellness clubs

  • Professional coaching

  • Paid business mileage

  • Home office and wellness allowance (US Only)

  • HSA contribution (US Only)

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

We will comply with local guidelines regarding infectious diseases and vaccine requirements.

Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.