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Cribl, Inc Sr Technical Writer - API Writing in Olympia, Washington

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role The Technical Guidance team operates at the intersection of product development, design, and our customers. Thousands of users leverage our content every day to get the most out of Cribl products and solve IT and security problems that no one else can. As a key member of this team, we want you to bring your technical experience, love of learning, and insatiable curiosity to help us shape the future of Cribl API and SDK documentation and the overall developer experience in a rapidly changing product development environment. You will collaborate with teams from engineering, product management, design, customer support, marketing, customer success, sales, and more to create content that supports a diverse user base and helps solve real customer problems. This is an opportunity for you to grow your own career while also building our team culture and influencing the growth of our products! As an Active Member of our Team, You Will... * Use a hands-on approach to plan, develop, and maintain API and developer documentation (SDK) to support a growing product portfolio. * Collaborate closely with a wide range of cross-functional constituents as well as our user community to create technical content and in-product guidance that meets the needs of our growing audience. * Build strong community and cross-functional relationships to help expand your knowledge of our products, our users, and the real world problems they face every day. * Have a growth mindset! Keep up to date on tech writing industry trends and use what you learn to help our team innovate at every level. * Learn from our team as you improve your writing, technical knowledge, and ability to think through tough problems with a focus on customer outcomes. * Bring your positive attitude and sense of humor to help us foster a culture that is collaborative, innovative, and inclusive. If You've Got It, We Want It * 4+ years experience working as an API writer, content developer, or similar role. * Ability to create and test relevant API examples, familiarity with the Swagger API platform. * Demonstrated ability to produce API and SDK documentation with a focus on the overall developer experience, not just the code. * Excellent English-language written and verbal communication skills. * A portfolio that showcases your skills in enterprise software documentation aimed at technical audiences, including developers and system administrators. * Experience working in a startup serving enterprise users and buyers. * Experience working with cloud infrastructure, services, and streaming data. * Demonstrated ability to follow a house style guide, edit and self-edit according to it, and expand it where needed. * Willingness to work and grow in an ambiguous and fast-moving environment. * Ability to prioritize simultaneous requests and overlapping due dates. * Demonstrated ability to collaborate and publish using Git-based workflows and static site generators

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