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WSECU Service Delivery Analytics Manager in Olympia, Washington

We look forward to reviewing your application!All applicants must include a resume.Visa sponsorship not available.Contact us at 1-800-562-0999 ext. 11111 with any questions.We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. If you are a servant leader, passionate about helping others grow and have a knack for analytics, with experience in lending, we want to hear from you!As the Manager of Service Delivery Analytics, your strong quantitative and analytical background in the lending industry will guide your team of analysts in the creation, implementation, and maintenance of Service Delivery' reporting and analytic frameworks. You will apply your deep knowledge of credit structure and analytics to report, predict, evaluate, and manage credit risk within the loan portfolio. You will partner with key organizational stakeholders and departments to understand their business challenges, assess and prioritize opportunities, and work efforts based on member and business impact.Bring your strong track record of delivering results and problem solving to lead and motivate a team of high performers! Don't miss this great leadership opportunity.You'll try new things and have a blast while doing it! Most importantly, your work will matter.We're a not-for-profit credit union that leads with heart and mission first; we take exceptional care of our members, employees and the communities we serve. Ready to learn more?Your day may include:Designing, developing and implementing credit risk analytic measurements, including probability of default, loss given default, exposure at default, expected loss modeling, etc. in order to effectively enhance the decision making and risk management process.Leading, influencing and motivating a team of high performing analysts to provide accurate, integrated, and intuitive data and reporting solutions in a complex and changing data environment.Working closely with the Analytics & Insights organization to identify and implement tools and methods to support Service Delivery's analytics.Leading monthly Credit Risk Management meetings with leadership from all lending lines of business.Exhibiting, reinforcing and coaching to the highest level of customer service expected throughout Service Delivery and the Credit Union, to all co-workers.Cross-team coordination, project management, and executive presentations.Maintaining industry expertise and conducting research to anticipate economic cycles; staying abreast of trends and changes in the regulatory environment.Reviewing and analyzing trends in loan portfolios and recommending strategies to minimize credit losses or other risk exposure.Developing loan loss forecast models for all loan types.What you bring to the team:A Bachelor's Degree in business, economics, finance, or closely related field or equivalent work experience.At least three years of management/supervisory experience.Three years' experience in a business analyst/data analyst/statistical analyst role; preferably in the financial industry.Experience creating reports and dashboards using industry leading Business Intelligence tools such as Tableau, Power BI, Cognos, MicroStrategy, etc.Experience and proficiency in writing SQL queries.Ability to communicate operational and technical issues to a wide variety of audiences at all levels within the organization.Fundamental understanding of consumer finance.Proven ability to create and present recommendations to leadership teams and Board of Directors.Bonus points if