Work in Washington Veterans Jobs

Become a part of our caring community and help us put health first

The Senior Scrum Master facilitates and aligns across one or more teams including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Acts as a catalyst for change by making the evolving processes work for the entire team. Acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Shares learnings with a community of like-minded Scrum Masters to accelerate Humana's agile transformation.  Drives the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of assigned team(s).

The Senior Scrum Master performs moderately complex to complex work necessitating independent initiative, judgement as well as a need to react quickly and adapt to changing department or team needs.

Key Responsibilities

• Guide the Scrum Team on how to use Scrum and SAFe practices and patterns to deliver high-quality products and services to our customers. 

• Navigate easily through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.  

• Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.

• Get team(s) to a high-performing level by nurturing self-organization and team cohesion. 

• Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Supports PI Planning, System Demos and Inspect and Adapt sessions. 

• Mentor the Product Owner(s) in user story creation, prioritization and Product Backlog refinement ensuring the team focuses on technical needs, including improvements to testing and deployment processes.

• Facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes. Make work visible to ensure impediments are removed and progress is viewable and continuous.

• Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity. 

• Help teams navigate through organizational change leveraging change management frameworks such as Kotter's Leading Change and PROSCI ADKAR. 

• Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Communities of Practice. 

• Work impacts the achievement of results for the department; influencing departmental strategies. Makes decisions on moderately complex issues exercising discretion and judgement over policies and practices. Works independently determining methods and approach to work. Determines priorities and timelines for own work.

Use your skills to make an impact

Required Qualifications:

• Typically 5+ years related experience including 3+ years as a Scrum Master.

• 2+ years of experience working with agile methodologies on large scale, technically complex projects.

• Thorough understanding of agile methodologies, values, practices and patterns.

• Proven experience coaching and mentoring others.

• Proven ability to facilitate the removal of impediments.

• Advanced facilitation, presentation, influencing, and relationship management skills.

• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)

• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator).

• Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), Rally

Preferred Qualifications:

• Bachelor's degree in Business, Information Technology or a related field

• 5+ years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe)

• Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity

• Experience with Lean and implementing a process improvement mindset.

• Experience with Portfolio tools such as Service Now, Jira Align, PlanView/Leankit, Rally

• Agile coaching experience with Agile methodologies such as Scrum or Kanban

• Scaled Agile (SAFe) certification(s): Scrum Master or Advanced Scrum Master

• Experience with testing practices (Gherkin) and DevOps.

• Experience with Azure Dev Ops as a product backlog tool.

Additional Information

Location/Work Style: Remote US

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance

• Generous PTO package

• Health benefits effective day 1

• Annual Incentive Plan

• 401K - Excellent company match

• Well-being program

• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$95,300 - $131,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.