Fiserv Senior Market Manager in Olympia, Washington

Position Description

Job Title: Senior Market Manager

Role Type: Client Management II – Biller Solutions

Location: Seattle, WA; US – CA; US – OR; US - AZ

Travel Required: 60%

  • What does a great Senior Market Manager do?*

We are looking for a Senior Market Manager to join our Fiserv Biller Solutions team. This role will establish and develop expected level of sales through the education, development, and proactive management of clients and prospective clients.

As a Senior Market Manager, you can look forward to:

  • Supporting the achievement of CheckFreePay’s agent growth plan strategy through the signing, activating, training of new retail agents for CheckFreePay's authorized and universal walk-in bill pay businesses, and to grow the business by continuously cultivating the new & existing agents.

  • Signing, activating and training new retail agent locations in assigned key cities, towns and zip code areas based on the company’s business and budget needs.

  • Managing and cultivating the assigned agent network to increase same store sales and reduce agent attrition.

  • Analyzing company and market data to reinforce or correct market and/or agency performance trends and capitalizing on Market opportunities.

  • Routing sales calls on agent decision-makers, which is based on the size and potential of agent’s business, to create leveraged relationships.

  • Ensuring marketing plans are executed at retail and developing self / agent conceived plans to support transaction growth.

  • Supporting all related departments at Headquarters to ensure that agents comply with policies and procedures in service, accounting, banking, compliance, etc.

  • Securing category and competitive market information in a timely fashion (i.e. Biller availability, features/functionality, competitive pricing, etc.).

  • Ensuring all company property is used in a reasonable & professional manner, ensuring all maintenance schedules are adhered to.

  • Responsible for the successful achievement of quarterly quota as determined by management and based on geographic region.

You’re the kind of person with:

  • Strong interpersonal skills and high degree of professionalism.

  • Self-motivated and ability to work independently with minimal supervision.

  • In-person presentation skills.

  • Basic qualifications for consideration:*

  • 4-year college degree or comparable business experience in the Financial Services industry.

  • 3+ years of route sales and/or cold calling experience in retail distribution a plus.

  • Ability to travel – 60%.

  • Must have own reliable transportation, valid drivers' license, auto insurance, and good driving record.

  • Ability to travel both within existing assigned territory as well as to other regions / territories as needed.

  • Computer literate with proficiency in MS Word and Excel.

  • Preferred qualifications for consideration:*

  • Fluency in Spanish a plus.

  • Route sales and/or cold calling experience in retail distribution a plus.

Who we are:

Fiserv’s Biller Solutions division offers a portfolio of industry-leading billing and payments products including bill presentment and payment, eBill distribution, and Walk-In payments. These products are used by thousands of financial institutions and direct billers, including most of the top institutions in the country. BillMatrix allows for Billers to collect electronic payments via IVR, Web, and CSR; e-Bill Distribution allows Billers to ‘publish’ electronic bills to Fiserv-hosted Banking front ends/customers; and CheckFreePay provides Billers with the largest bill payment walk-in network in the U.S.

Fiserv is on an aggressive path to define the next generation of digital billing and payments experience, with a mission to deliver payment experiences when and where consumers want to consume them.

//Fiserv is an Equal Opportunity Employer/Disability/Vet//.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.