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Humana Senior Business Systems Analysis Professional in Olympia, Washington

Become a part of our caring community and help us put health first

Technology is what will help us create a more integrated healthcare experience for our members as they use a number of services across Humana. We are in search of a Business Systems Analysis Professional to be a liaison between operations and IT and assist in making decisions on testing features/functionality of our provider systems to overall improve the experience for our members and providers.

The Senior Business Systems Analysis Professional formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. In this role you will monitor and measure relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The team is accountable for delivering and supporting innovative advanced automation solutions, resulting in operational efficiency improvements. The team works on projects, developing and maintaining industry leading software.

Three keys for the Senior level associate:

  1. Lead by articulating clear and concise direction and leadership to contingent workforce and junior level associates on all key initiatives.

  2. Proven ability to lead, facilitate, prioritize, negotiate, problem solve, and collaborate across business, technical, and other cross functional teams.

  3. Serve as a systems subject matter expert resident on various cross-organization technical and systems related committees.

Use your skills to make an impact

Required Qualifications

  • 3+ years of analytics, systems testing, product support or related field

  • 2+ years of problem analysis and process experience

  • Professional experience with Office suite, intermediate to advance skills in Excel, Access

  • Must meet Humana's Work At Home Connectivity policy

Preferred Qualifications

  • Bachelor's degree

  • Problem solving and consultation within complex environments

  • Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

  • Knowledge of Systems Development Life Cycle

  • Knowledge of Waterfall and Agile Development Methodologies

  • Humana Provider Data Experience

Additional Information

Travel: 10%

Hours: 8am-5pm Eastern, some night and weekend work is required.

The candidate could qualify for any - remote, hybrid, or office.

Virtual Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Connectivity Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 - $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our