Job Information
Washington State Department of Licensing Product Owner in Olympia, Washington
At the Department of Licensing (DOL){rel="nofollow"},* *we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
Our Administrative Services Department (ASD) is looking for a partner to join their team and bring research, analysis, and leadership experience to their role as a Product Owner.
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
**If you are a customer-focused analyst with strong product ownership and analytical skills, we invite you to apply!
**
As a Product Owner, you will provide expert level consultation and analysis to management, staff, and customers. You will be a trusted advisor to our business areas as you provide education on tools and products. Our Information Services Division (ISD) will rely on you to provide leadership across multiple divisions regarding their work, projects, and products. As a subject matter expert, you will provide research, process management, data analysis, strategic and tactical planning, and process change recommendations for the division.
Some things you will be doing:
- Building relationships with executive management staff, and stakeholders.
- Consulting with business stakeholders, training teams, internal staff, and technical teams through document creation, risk assessment, and product function review.
- Facilitating prioritization efforts of projects, scrum teams, and service requests.
- Implementing strategic initiatives utilizing performance management data.
- Participating in Lean events to assist with bridging the business processes and identifying pain points.
Developing and delivering complex reports through research and analysis of complex data sets.
What you will bring to the role (Required):
- Nine (9) years of relevant experience in two (2) or more of the following areas:
- Conducting research.
- Analyzing policies, laws, rules, or regulations.
- Conducting analysis and developing requirements.
- Leading business projects.
- Managing business operations.
- Business policy development.
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``` - Experience must include the following: - Three (3) years of gathering and compiling information or statistics into reports, spreadsheets, or other documents for a variety of audiences. - Two (2) years of the following: - Planning, coordinating, and facilitating groups. - Developing business requirements for application systems that align with policy, rules, and laws. - Leading business project initiatives using data driven methods to manage projects by focusing on continuously improving business policy, processes, or operations.
Experience can be obtained concurrently.
Up to four (4) years of relevant education may substitute year for year for experience.
What may help set you apart (Preferred):
Knowledge of Product Management, Scrum, and Agile software de