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Boar's Head Brand/Frank Brunckhorst Co., LLC Order Writer/Merchandiser in Olympia, Washington

Hiring Company:

Delicatessen Services Co., LLC

Overview:The Order Writer/ Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays.

Job Description:Essential Functions

Customer Experience

  • Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs

  • Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.

  • Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers

  • Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products

  • Host a variety of in-store sampling and product pairing events focusing on product presentation

  • Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling

  • Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products

  • Possess a positive, energetic, and serving attitude

  • Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing technique, etc.

  • Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

  • Set service case ensuring the full product line is displayed in an appetizing manner

  • Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced

  • Update merchandising and marketing materials as required

  • Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

  • Ability to stand for a minimum of 4 hours

  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

  • Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

Working Conditions

  • Ability to work in a refrigerated/freezer environment

Job Requirements

  • High school diploma or equivalent

  • 3 years of experience in retail sales, customer service, or similar roles.

  • Basic computer skills

  • Experience with food preparation is helpful but not required

  • Keep work area neat and clean; exhibit good food safety and sanitation practices at all times

  • Willingness to learn and operate a slicer

  • Must have own transportation and be willing to travel to different retail locations within assigned area

  • Ability to transport and set up a folding table, utensils, platters, etc.

  • Must have an internet-enabled cell phone

Location:Olympia, WA

Compensation Range:$17.26 - $25.89

Time Type:Full time

Department:Seattle Pacific Northwest Premium Provisions

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