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Public Consulting Group Operations Support Specialist in Olympia, Washington

Overview

Public Partnerships LLC, a subsidiary of Public Consulting Group supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at ).

Responsibilities

• Works and coordinates with project managers to understand operational support requirement• Monitors and tracks operations activities according to the requirement• Works the ticketing system, follows up on tickets, checks and reports progress• Produce reports showing operational trends, work progress, burndown effort, etc.• Maintains and tracks project artifacts necessary for operations• Assists with project testing activities as necessary• Assists with project software release activities as necessary• Assists with other tasks as assigned to support the project

Qualifications

Required Skills:• Proven experience in developing reports, developing presentation• Excellent written and verbal communication skills• Demonstrated analytical problem solving skills• Demonstrated experience with ticketing system such as Jira, TFS, Azure DevOps• Demonstrated excellent MS Excel skills including producing pivot table, charts, graphs• Adequate MS Office Word, Power Point is a plusExperience in one or more of the following tools/technologies is desired:• MS Office Suite Word, Power Point• HTML• XML• Relational Databases / SQL• C#, JavascriptQualifications:Education: Bachelor’s degree in Business, MIS, Computer Science or related fieldExperience: 3+ years of experience as a System Analyst, Data Analyst, or Tester

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EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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Job LocationsUS-WA-Olympia

Posted Date3 weeks ago(11/9/2020 5:16 PM)

Job ID2020-5817

of Openings1

CategoryProcess and Analytics

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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