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Job Description

OPERA Interfaces & Oracle Payment Interface SME

LOCATION: UNITED STATES

TRAVEL: 10-40%

Skills

• Proficient in Interface (IFC8/IFC8.net) and Oracle Payment Interface, particularly with OPERA V5 and OPERA Cloud.

• Highly organized, adept at multitasking in fast-paced, deadline-driven environments.

• Results-oriented with a proactive attitude; capable of working independently with minimal supervision.

• Strong communicator, effectively engaging with Leadership, Management, and Corporate Customers.

• Demonstrates leadership and expertise in projects, ensuring clarity and direction.

• Facilitates smooth transitions and successful adoption of property management systems.

• Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, VPN, and application-level protocols such as SFTP and FTP.

Project Responsibilities

• Deliver comprehensive training and support to end-users, both remotely and onsite, ensuring full competency in system usage.

• Manage projects from inception to completion with minimal oversight, maintaining strict timelines.

• Execute administrative tasks promptly and efficiently.

• Foster clear communication with project collaborators, providing regular updates on progress.

• Conduct meetings with internal stakeholders to define project scope, requirements, and deployment strategies.

• Design, execute, and analyze testing scenarios aligned with project specifications.

• Generate detailed documentation reflecting project requirements and outcomes.

• Oversee pilot sites, including documentation reviews, training, and escalation of issues when necessary.

• Act as a key point of escalation, addressing challenges and raising concerns as needed.

Subject Matter Expert (SME) Responsibilities

• Drive deployment efficiencies and streamline implementation timelines.

• Collaborate with internal teams to:

• Develop documentation and training resources for Delivery Consultants.

• Provide guidance for quoting and calculators for IFC8 & Payment Solutions.

• Conduct product readiness testing.

• Create solutions for challenges identified through consultant feedback and trend analysis.

• Maintain client-specific implementation checklists for Delivery Consultants.

• Assist Resource Managers in generating issue trend reports.

• Serve as a liaison between offshore teams and Resource Managers to ensure knowledge readiness for rollouts and deployments.

• Offer mentorship and training to consultants to enhance their skill sets and facilitate learning of new products.

• Be prepared for 10-40% travel to client sites for large-scale deployment meetings and implementations.

Career Level - IC3

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $23.85 to $54.13 per hour; from $49,600 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer