Washington State Management Analyst 3 - Professional Licensing Support Services in Olympia, Washington


The Department of Licensing has an opportunity for you to support a highly professional team working closely with management and providing the support to internal and external customers through protection of the public by licensing and regulating business and professionals that operate and offer services to Washington State residents.

We are looking for a customer and process oriented analyst who enjoys researching and identifying issues and maintaining confidentiality. Our ideal candidate is a self-motivated and collaborative individual who enjoys working with laws, rules and policies in a regulatory environment and must be comfortable using Microsoft Office and have strong verbal and written communication skills.

This is a non-permanent position. We anticipate the position will last approximately 18 months; however, non-permanent appointments may be extended or ended with one day notice.

What our Management Analyst 3 does Reporting to the Administratorwithin the** Professional Licensing Support Servicessection of the Business and Professions Division (BPD),**this position will:

  • Provide support through research and analysis for the Auctioneers, Combative Sports, Cosmetology, Court Reporters, Tattoo and Sellers of Travel programs within the Professional Licensing Support Services section. Act as backup to Administrative Assistant for the unit.Plan and conduct studies and surveys leading to program's evaluation and improvement and recommend modifications, updates, improvements and solutions to enhance or create program efficiencies acts as a project coordinator for the unit.
  • Consult with the administrator, assistant administrator and program managers to determine and define problem areas by monitoring trends and independently perform research, compiling and analyzing data of budgets, processes, policies and procedures and reports findings and recommend solutions. All research and analysis produced must be approved by the Administrator/Assistant Administrator.Prepare, monitor, and analyze the budget, allotments, expenditure plans, and revenue forecasting with the budget office and revenue forecasting offices.
  • Serve as the section's legislative analyst, prepare bill critiques and fiscal analysis documents and perform cost benefit/effectiveness analysis and review rules for impacts and feasibility.
  • Create, review, update and develop action plans for Results DOL (Department of Licensing) measures and internal program performance measures.
  • Compile and prepare travel and purchase documentation for monthly credit card reconciliation, ensuring compliance with purchasing rules.
  • Serve as DOL intranet website coordinator, unit email coordinator and travel card coordinator, authorizer and reconciler.
  • Assist in coordinating implementation of projects and unit needs, interact with other governmental agencies, the public, business community and the legislature.
  • Prepare written reports and analysis required by statute, the legislature or agency management and has responsibility for implementation of all legislation and rule changes and other executive order projects.
  • Responsible for professional level special projects which includes requests for analytical reports, flow charts and graphs for administrators within the BPD, responsible for strategic planning through research, development and implementation of long and short term planning for the unit.
  • Represent the section on committees as assigned and write SQL (Structured Query Language) queries for data collection and reporting to the unit.
  • Interact with internal and external customers, including DOL staff, but not limited to budget, policy, performance management, legislative employees and other general public to complete assigned work as necessary.

Required Qualifications: Applicants who possess the following qualifications may be referred to the hiring manager:

  • One year of experience utilizing relevant knowledge and skill to perform cost benefit/effectiveness/root-cause analysis to provide recommendations and develop actions plans to improve results.
  • One year of experience planning and conducting research studies - Identifying research needs and formulate research methodology, reporting requirements. Collect, analyze, and interpret data and prepare reports and recommendations for decision making.
  • One year of experience developing strategies and researching and coordinating the implementation of strategic long-range planning activities.
  • One year of experience using Microsoft Suite including Word, Excel, Access, PowerPoint, Outlook, computer programs and applications.
  • One year of experience preparing, monitoring, and analyzing the budget and revenue forecasting.
  • One year experience preparing, compiling and providing fiscal reports such as year-end reports, budget reports and audit reports.

Preferred Qualifications: Applicants who also possess the following may receive additional consideration by the hiring manager:

  • Six months of experience knowledge of basic SQL query to pull data from databases.
  • One year of experience legislation analysis to include assisting in preparing bill analysis and fiscal assumption documents and coordination from inception through implementation as well as drafting new legislation.

Why work at DOL? We directly impact more citizens than any other state agency and have a strong mission, vision, values, goals and agency culture. We are focused on our commitment to great service, advancing public safety and consumer protection through licensing, regulation, education and collecting revenue that supports our state's transportation system. We are a diverse organization that values integrity, inclusion, respect, results and service excellence. And we have a positive agency culture where employees are engaged, empowered, and appreciated. Find out what our own employees have to say about DOL's Culture and Diversity*!*

We also value wellness and promote a family-friendly culture where a healthy work life balance is supported. And, in addition to our State's excellent benefits package, we offer an outstanding tuition assistance program! Come enjoy life in Olympia, Washington! Olympia was named one of 2018's Top 100 Best Places to Live by Livability.com. Learn more about life in the capital city!

Union Inclusion This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For membership questions, contact the local Union Representative.

How to Apply To apply and be considered for this position, complete the three required steps below. Only applicants who demonstrate they are able to follow directions and submit a complete application packet will be considered. This includes attaching all required documents.

  • Step 1: Select the large Apply button at the top of this job announcement. If you haven't already done so, you will need to create an applicant profile.
  • Step 2: Ensure the work history section of your applicant profile is current and thorough, clearly stating how you meet the qualifications above.
  • Step 3: Upload and attach the following documents to your applicant profile: 1. Letter of interest, 2. Current resume, and 3. a list of three professional references including name, title and current contact information (additional references are accepted).

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions or need assistance completing the application process, contact the recruiter listed below prior to when this job posting closes AND before you submit your application.

Special Notice To take advantage of veteran's preference, please do the following:

  • Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to HRRecruit@dol.wa.gov
  • Use a subject line of "VET for BPD MA 3 PLSS-19-013"
  • Include your name as it appears on your application in careers.wa.gov

*Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. *

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

For inquiries about this position, please contact at 360-902-4061 or email HRRecruit@DOL.WA.GOV*.* Please reference recruitment number* "BPD MA3 19-013".*

Salary: $3,948.00 - $5,179.00 Monthly

Location: Thurston County – Olympia, WA

Job Type: Full Time - Non-Permanent

Department: Dept. of Licensing

Job Number: 19-013

Closing: 1/25/2019 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact

Website: http://www.careers.wa.gov