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Travelers Large Account Processor - Premium Audit (Nationwide) in Olympia, Washington

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Premium Audit

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$44,200.00 - $72,900.00

Target Openings

1

What Is the Opportunity?

Reports to Manager, Audit Completion. Responsible for calculating final policy premium for all adjustable Workers Comp, general liability and auto liability policies through AMS for National, Commercial, SID and International Accounts. Perform data input for statistical reporting for non-automated audited policies.

This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence

What Will You Do?

  • Calculate final premium on adjustable policies billed through AMS by rerating policies according to actual exposures submitted by auditors.

  • Produce and distribute vouchers through Audit Automation, AFABS or Lotus spreadsheet to be used for insured billing calculations.

  • Revise existing vouchers as required.

  • Monitor daily exception screen in Audit Automation to identify and correct data input by auditors which has triggered system edits prohibiting vouchering.

  • Input status updates in Audit Automation for workflow tracking.

  • Verify and collect omitted information from policy services, marketing, and field auditors.

  • Input audited premium to AMS for non workers comp policies.

  • Balance audited premium to AMS.

  • Produce cover letters for loss sensitive accounts and mail with audit vouchers to marketing and producers for their review.

  • Key Workers Comp Bahler vouchers into AFABS system for statistical reporting for non-automated audited policies.

  • Maintain updated USAIG files. Maintain up-to-date Completion Procedures via ICON.

  • Research and respond to inquiries referred by managers and field auditors.

  • Participate in projects and assignments as requested.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Two years experience in premium audit preferred.

  • Knowledge of basic accounting principles.

  • Basic communication skills.

  • Customer service orientation.

  • System expertise to support administration and servicing of accounts and to verify audited premium calculations.

  • Ability to balance timeliness and accuracy.

  • Working knowledge of premium audit process and related functions.

  • Demonstrated ability to work independently and in a team environment.

  • Clearly expresses ideas, recommendations, etc. orally and in writing.

  • Listens to and understands what others are saying.

  • Shares information and maintains confidentiality.

Business Knowledge

  • Working knowledge of Commercial Lines products.

  • Familiarity with related Commercial Lines functions (underwriting, claims, policy services)

  • Working knowledge of Property Casualty business and loss sensitive products.

Decision Making/Problem Solving

  • Demonstrates specific audit completion skills necessary to achieve established and stretch business goals.

  • Evaluates information needs and makes the right choice of approach to meeting those needs.

  • Is resourceful in gaining input to solve problems.

  • Able to evaluate and support the business needs of the auditors, producers, customers and business units.

Customer Focus

  • Identifies customer needs and takes appropriate action to meet those needs.

  • Acts with a sense of urgency.

  • Demonstrates a commitment to superior service.

  • Builds a partnership with customers by sharing information and offering assistance.

  • Develops and maintains on-going relationships with auditors and billing area.

Interpersonal Skills

  • Takes responsibility for own performance and development.

  • Is flexible.

  • Works independently and in a team environment.

  • Establishes and maintains effective work relationships.

What is a Must Have?

  • High School diploma required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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