Job Information
Washington State PAtrol IT Systems Administration - Journey in Olympia, Washington
About the Agency & Division: The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an* Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future. * The *Information Technology Division (ITD) *exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals.
Duties
This position acts as a system administrator for the Washington Statewide Message Switch "A Centralized Computer Enforcement Service System" (ACCESS), which supports 25,000 statewide users that perform criminal justice activities statewide. This is a mission critical system that operates 24 X 7 for officer safety. The individual in this position must maintain comprehensive knowledge of the business requirements of the Criminal Records Division (CRD), and technical expertise in the interactions between multiple data sources that communicate with the Washington State Message Switch (ACCESS). These data sources include Federal Bureau of Investigations (FBI); the National Crime Information Center (NCIC), National Instant Background Check System (NICS), Interstate Identification Index (III), National Insurance Crime Bureau (NICB), Interpol, Department of Correction (DOC), Department of Licensing (DOL), Washington Crime Information Center (WACIC), and Washington State Identification System (WASIS), Department of Health (DOH), Parks, Nlets and Liquor and Cannabis Board (LCB). This position is responsible for communicating with the developers, customers, stakeholders, partner agencies and law enforcement agencies.* * Our new teammate will be able to:
- Manage user accounts and access rights for all agencies in Washington State using the ACCESS system.
- Schedule and coordinate maintenance activities to update hardware, application and system software.
- Monitor and manage data connections and processing queues with data sources and regional law enforcement agencies.
- Provide stand-by support to ensure off-hours technical expertise is available to keep the mission critical 24/7 ACCESS application on-line.
Qualifications
Required Qualifications:
- Bachelor's degree in a field related to information technology, mathematics, or engineering and 4 years of experience in information technology areas of application development, database management, or system administration. OR
- Eight years of information technology experience in one or more of the following areas: application development, system administration, connecting applications with application programming interfaces (API), SQL coding, XML/XSLT, network communications, Business Analysis..
- Eight years of information technology experience above must include a minimum of two years experience writing SQL code for the purposes of developing reports, providing metrics, and/or troubleshooting a transaction processing system
Why work for the Washington State Patrol?
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.