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Nelnet IT Scrum Master - SIS in Olympia, Washington

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Who we are:

We’re FACTS Student Information System (SIS), and just like our parent company, Nelnet, we are dedicated to diversification and growth. We are people driven. As opportunities arise to diversify and apply our customer service and software expertise, we look to develop our associates to grow right alongside the company.

Things move fast here so we’re agile and innovative in how we work, consistently looking at how we can improve. We’re only as good as our people – that’s where you come in.

What you’ll do:

As a Scrum Master at FACTS SIS, you are instrumental in helping guide our product development teams and organization on how to use Agile/Scrum practices and values to meet or exceed the customer’s expectations. You’ll guide the team to be self-organized, assess Scrum Maturity and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization. In addition to having strong leadership and communication skills, the ability to build strong relationships with other departments is important in your role.

As an I T Scrum Master , a typical day might include:

  • Coaching, motivating and guidingteam members at all levels, helping to set and model desired Agile/Scrum practices and values.

  • Facilitate getting the work done without coercion, assigning, or dictating the work.

  • Facilitating team discussion, decision making and conflict resolution.

  • Assist with internal and external communication, improving transparency and providing information radiators.

  • Creating a safe team environment where problems can be raised without fear of blame, retribution or being judged, with an emphasis of healing and problem solving.

  • Coaching the Team and Product Owner to ensure the product backlog is groomed to satisfy the team agreements.

  • Employing servant leadership principles, a Scrum Master mentors the team and leads by example.

You Have:

  • Experience playing the Scrum Master role for at least 2 years for a software development team that is applying Scrum principles, practices, and theory (5 years preferred)

  • Excellent judgment and are considered a trustworthy person

  • Strong desire to learn, push the envelope, and share knowledge with others

  • Must be proficient in Azure DevOps, MS CRM, Excel, Access, or other database utilities and other Microsoft technologies.

  • Excellent communication and mentoring skills

  • Working knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

  • Knowledge and understanding of industry standard patterns and techniques for practicing the Agile Scrum process. –

  • Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

We Have:

  • Opportunities to work with current and cutting-edge technologies.

  • An open, dynamic, fast-paced work environment -- are you looking for a work environment with a startup vibe but the safety of an enterprise? This is the place for you!

  • A culture of innovation -- you’ll be surrounded by people who think outside the box and are constantly looking for ways to improve, just like you do.

  • An agile team with dedicated people – we care about you and work hard for each other.

  • A diversified group of people varying in age and ethnicities

  • Awesome benefits through Nelnet include leadership training, Benefits and Wellness compensation opportunities, 401k, dental and health insurance, generous paid time off, and more!

For CO Residents: Salary is $75,000-$90,000

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.