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WA State Gambling Commission IT Business Analyst in Olympia, Washington

IT Business Analyst - Journey description image *Bring your talent to the Gambling Commission and help us move forward in modernizing our systems and processes.  If you are looking for change, challenge, and opportunity, apply today!  * Who We Are: The Washington State Gambling Commission{target="_blank" rel="noopener"} is a state accredited, limited-jurisdiction law enforcement agency whose mission is to protect the public by ensuring that gambling is legal and honest.  We are the only statewide agency that licenses and regulates an estimated \$3.5 billion gambling industry comprised of Tribal, commercial, and nonprofit businesses.   Why Join Our Team Our employees are our most important asset, and we are looking for highly talented individuals to join our team.  

About the Opportunity The IT Business Analyst serves as the agency's IT Business/System Analyst and is responsible for analyzing and documenting systems business requirements and developing designs that meet customer and stakeholder needs and improve existing processes.   As the Gambling Commissions IT Business Analyst, you will provide consultation and business expertise for the analysis, documentation, design, configuration, testing and implementation of applications systems agency wide. You will serve as the liaison between the business and technical teams to make sure everyone meets the business requirements and expectations. You will also help stakeholders clarify their business objectives and requirements and communicate these ideas to the appropriate teams for technical solutions and to improve existing processes. This is a newly created position. It's your opportunity to start the program within the agency and grow with the role. *Some of what you will do: *

  • Provide business and systems analysis for mission critical applications and systems for the Gambling Commission's IT modernization program.
  • Analyze current and requested system functionality to identify risks and gaps, including providing alternative solutions and making recommendations.
  • Independently decide the best approach to conduct analysis activities by applying the Business Analysis Body of Knowledge (BABOK) techniques.
  • Facilitate definition and elicitation of business requirements using an incremental and iterative approach (Agile methodology).
  • Independently meet with business subject matter experts to clarify, refine, and validate business requirements.
  • Translate business needs into business requirements documents, technology specifications, functional needs, and use cases for implementation.
  • Convert requirements into various types of models or diagrams using the BABOK techniques (i.e., process mapping, decision tables, value streams and data flows) to describe aspects of the requirements.
  • Serve as the primary liaison between business users/stakeholders and technical staff. 
  • Participate in project governance and technology and business projects.
  • Lead system analysis for planning, conducting, coordinating, and monitoring software quality assurance efforts (Software Testing).
  • Participate with other IT specialists in root cause analysis, including application of business rules, workflow issues, and internal/external interfaces.
  • Serve as the agency's Information Technology Accessibility Coordinator.