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Express Employment Information Services Project Coordinator in Olympia, Washington

Express is now hiring for an Information Services Project Coordinator at an organization based out of Olympia, WA. This is a Direct Hire opportunity. The schedule will be flexible and hybrid- full time, to be determined. The salary range for this position will be $72,485-$108,729, DOE. This company offers an exceptional benefits package to include 100% employer paid medical, dental, vision, (for the employee) and 90% employer paid for dependents; 401k retirement plan with company match up to 10% of employee salary or eligible student loan payment, supplemental benefits, tuition reimbursement, sabbatical program, vacation and sick leave, as well as 11 paid holidays.

 

*Job Duties: *The purpose of this position is to lead change management initiatives for large projects; train employees in accordance with organizational goals; and plan, organize, and oversee the implementation of primarily technology-related projects within the organization. The incumbent works with end users to ensure successful adoption of technology, including training and troubleshooting, and provides technology support for larger events.

 

  •  Coordinate with members of IS and end users to develop and deliver technology training to enable end users to meet organizational goals; coordinate the End User Group, present at staff meetings, and provide one-on-one assistance for the organization's systems and applications
  • Understand organizational priorities, competing demands, and work with teams to balance long-term projects, ongoing maintenance, and emergent needs
  • Create and maintain information for the technical knowledge base and frequently asked questions resources and common troubleshooting resolutions related to service desk
  • Provide technological support and electronic polling expertise for conferences, events, and meetings
  • Coordinate P3 governance committee and meetings, report on status of various projects
  • Create and deliver technical training programs according to requirements and organizational goals
  • Coordinate business process improvement projects that may require collecting data about internal/customer needs and interactions, analyzing, mapping, and documenting processes
  • Coordinate with staff to assess data management needs and work with IS team members and cross-functional teams to streamline processes and/or test and implement effective solutions
  • Manage and oversee project life cycle for assigned projects to include system requirements gathering; project plans, schedule; deliverables, goals, and milestones; risk tracking; project closeout and documentation
  • Collaborate with management to ensure scope, goals, and deliverables of IS projects support business goals; manage project teams' time and allocate resources to ensure milestones are met and deliverables completed
  • Proactively work with teams and departments to understand project needs; support teams in developing scope, analyzing possible projects, and writing project business cases
  • Provide support as needed to ensure company data is updated with the highest quality of information in a timely manner in order to fulfill the needs of the internal and external customer
  • Efficiently identify and resolve project organizational issues, including issues within and between various project teams
  • Conduct all duties in compliance with security policies and procedures to ensure sensitive data is properly handled and stored, and report security concerns and incidents immediately when found
  • Develop and maintain documentation for various systems and ensure completion of technical documentation as needed; ensure project documents are complete, current, and stored appropriately
  • Complete other duties as assigned and self-initiated with supervisor approval

     

Job Requirements:

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