Salesforce.com, Inc Industry Solution Specialist (Mortgage and Lending) in Olympia, Washington
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Are you passionate about solving problems? Do you love working with a team to create solutions? Salesforce Financial Services is looking for a strong Mortgage & Lending Solutions Specialist to help drive purpose built Solution selling at scale across our Financial Services organization. This individual needs to be passionate about identifying current and emerging problems in the Industry and inspiring a cross-functional, matrixed organization to create engaging sales conversations and value propositions.
The role requires an Industry thought leader in the Mortgage & Lending space with experience solving critical business problems, identifying new and emerging Industry trends, engaging with various Customer Executives across the Business and IT organizations, and inspiring cross functional teams to work together to achieve Customer and Sales goals. This is a high-visibility role with direct interaction and partnership with various leaders across Financial Services such as Sales, Solutions, Product Management, and Product Marketing organizations. Key organizational alignment and support includes, but is not limited to:
Bring Mortgage & Lending Experience to Customer Conversations: Be a Mortgage & Lending Solution Specialist and Ambassador with our Sales teams to structure relevant and credible Industry Solution conversations with our Customers.
Collaboration to Support Mortgage & Lending Go To Market Selling Motions: Align with Sales, Solutions, Go to Market, Product, and Marketing to support sales priorities and new product launches. Support critical content and conversation development to enable the Field and strong Customer conversations.
Mortgage & Lending Marketing Awareness and Support: Be an Industry thought leader by creating content and marketing, supporting events and webinars, and staffing events with strong points of view, customer stories, and demos.
Partner with Customers, Industry Advisory groups, and Sales to align on current market problems and trends
Create and drive Mortgage & Lending Industry collaboration across the matrix-ed organization to prioritize and create the urgent and pervasive Industry solutions needed by Sales for the Market
Synthesize the Mortgage & Lending Industry relevant Solutions into Content needed by Customers and the Field such as marketing materials and white papers, Customer presentations and demos, and Implementation partners and strategies
Design credible and engaging Mortgage & Lending Industry Sales & Solution Conversations to connect with Customers through pipe generation activities and Solution selling motions
Partner with Product, Marketing, Sales Programs, and Enablement to create an integrated Go To Market launch motion internally & externally for market impact
Create a selling feedback & innovation loop by curating and sharing customer win / loss analysis and success stories to drive new opportunities as well as future product enhancements
Preferred Qualifications and Skills:
Working knowledge of current & emerging Mortgage & Lending market problems, buyers, business processes, and solutions
Successful Project Leadership in a highly matrixed organization to create collaboration & be a multiplier
Strong Customer presentation and marketing skills in a solution selling environment
Ability to perform Industry and competition research
Salesforce Financial Services product & multi-cloud experience
Innovative & curious about how technology can solve business challenges
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