Fiserv Implementation Support, Finance Consultant in Olympia, Washington
What does a great Finance\Back-Office Implementation Consultant do?
Fiserv has a Professional Services Finance\Back-Office Implementation Consultant position open within the Account Processing Group that implements our DNA core solution. We are looking for a self-motivated individual who will assist clients with training, workflow assessment, account reconciliation and implementation of DNA. The goal is to ensure all aspects of DNA core functions are easily transitioned, while we prepare the client to manage their system independently. The Candidate will also be expected to provide recommendations and consultation to an existing client who has engaged our expertise for professional service engagements.
This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry! The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide the outstanding solutions for the clients’ needs.
As an Implementation Consultant, you can look forward to:
Supporting the consulting and sales team.
Configuring and Implementing DNA Core Processing Functionality
Documenting client and internal discussions and decisions
Executing specific duties and groups of work as assigne
Managing/resolving a fixed percentage of Service cases while preparing and escalating others to higher levels within the team
Testing new features and functionality of the DNA product suite
Engaging with clients and evaluate Readiness for conversion
Ensuring client satisfaction
Developing the new bank’s financial workflow of transactions to the general ledger through a set of DNA tools and mapping
Assisting the client to define proper institution parameter and system settings
Test new features and functionality of the DNA product suite
Responsible for per-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces.
Diagnosing and recommending solutions to issues.
Responsible for assisting clients in writing business specs for custom processes.
Responsible to assist client in testing any applicable custom code.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications for Consideration:
Bachelors Degree required or must have equivalent experience.
5+ years of experience working in the banking and/or credit union industry
Analytical thinking & highly motivated to execute on deliverables on time
Experience in MS office tools
Strong verbal and written communication skills
Client facing experience with internal/external clients
Flexibility to work after hours/on-call as needed basis
Travel Required: 50-60%, may include weekend and holidays
Subject Matter Expertise in at least one of the following areas:
Accounting\Finance Daily Operations
Back-office processing, including file exception processing
2+ years DNA core processing system experience
Prior conversion experience a plus.
Experience with SQL
Strong presentation skills
Prior training experience.
Role is performed remotely within the United States; not eligible in Colorado
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.
From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes
Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
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