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Citizens HR Business Partner Commercial & Investment Banking in Olympia, Washington


"We all have a responsibility to pursue a society where everyone is respected and has the opportunity to reach their potential." – Bruce Van Saun, Chairman and CEO

Are you a champion of diversity, equity, and inclusion? Are you an experienced and talented HR Business Partner with experience guiding HR Strategy? Are you a partner to your business, sharing industry and external insights and influencing outcomes? Do you have an analytical mind that values and demands data, using it to help tell the story?

If you're someone who has a growth mentality and is passionate about inspiring change, apply for this role supporting Commercial Banking!

Together, we will continue to advance the company's dedication of creating a workplace known for its inclusive culture by bringing colleagues into the organization who better represent the communities where we live and work.

Primary responsibilities include:

  • Collaborate with business leaders to enable achievement of strategic objectives by engaging in candid conversations to identify the best solutions. Proactively anticipate business needs and recommend solutions while complying with relevant group policies, local policies, procedures, regulations, and laws

    • Ensure the right talent is in place to meet business needs, now and in the future. Partner effectively with Development & Talent Acquisition to recruit & assess talent and develop strategies to close gaps as required
    • Work with Talent Acquisition, Business Leaders and the DE&I team to drive Diversity across business groups
    • Proactively develop comprehensive talent management strategies to increase succession, build bench strength, and accelerate high potential talent
    • Build strong leadership capability across the business by identifying & addressing leadership gaps & needs and delivering innovative approaches to building leadership capability
    • Lead by example, educating internal colleagues and providing updates on business lines to your team to ensure colleagues are well-educated and knowledgeable

    Key competencies: Initiative and focus: working holistically to translate strategy into action; helping leaders identify, prioritize, and build organizational capabilities, behaviors, structures, and processes amidst a rapidly evolving marketplace. Talent expertise: identifying, skilling/reskilling and rebalancing talent resources; mapping talent to value. Building bench and accelerating high potential, diverse talent. Coaching and advice: being a trusted advisor and credible coach by understanding needs and helping leaders find creative/innovative solutions to business needs. Predicting outcomes & data driven mindset: anticipating potential outcomes and determining which are most and least likely to occur. Doing more with data to spot trends, workforce issues and opportunities in a way that contributes to strategic outcomes.


Required Qualifications:

  • 5 - 7+ years HR experience with a proven track record of success interacting with executives

  • Experience in more than one HR discipline

  • Strong business and HR acumen, including strong problem-solving skills, critical thinking, and analytic capability

  • Ability to influence and partner with different levels of the organization to achieve results

    Education, Certifications and/or Other Professional Credentials:

  • Bachelor’s degree required

  • SPHR certification a plus



Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.