Salesforce.com, Inc Group Product Manager, Search - Slack in Olympia, Washington
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Products and Technology
We often say that Slack refers to being the Searchable Log of All Communication and Knowledge. This role is responsible for that first letter, the capital “S”.
This is an individual contributor role. As the lead for Search, you will define the vision, set the strategy, and drive the execution for one of the core parts of our product. You’ll also shepherd the experiences across the app that are powered by search infrastructure and machine learning.
Search is a wide-reaching aspect of Slack, and it is the backbone of many surfaces beyond the search results page. When you’re mentioning someone, when you’re choosing which channel to send a message to, and when you’re trying to pick just the right emoji — Search is making that as delightful as possible. Search is also a platform built on by other teams at Slack, so you’ll be building both for our users but also for our partner teams.
As you lead Search to be continuously better and more valuable for our users and other teams at Slack, you will be looking across the entire user journey and tech stack, including:
The UI and UX of searching across the varying places search is used
What tools and features we’re providing users in the search experience
The UI for showing search results and the ranking that defines what we show
The infrastructure that drives the results and the machine learning on top of it
New opportunities for Search to create value for our users
Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
Developing the product vision, strategy, and roadmap for all aspects of Search and all the surfaces it powers through a deep understanding of our users and industry trends.
Defining new and valuable areas of opportunity for Search to expand in order to better serve our users’ needs.
Bringing clarity to ambiguous and large problem areas through effective hypothesis testing, using both qualitative and quantitative signals.
Thinking through designing Search as a system — a feature that is used on its own, and one that powers experiences built by other teams.
Leading cross-functional teams aligned on key goals to drive value for our users and deliver a cohesive product.
Working closely with large and small, new and tenured customers to understand their needs at all scales.
Balancing fast-paced iteration and execution with a diligent and lasting focus on long-term impact. This means close partnership with design, engineering, and research teams to ship well-crafted products in a highly iterative delivery approach.
What you should have
8+ years of Product Management experience shipping simple, elegant consumer products at large scale. Bonus points for experience with ranking, discovery, search, or personalization.
A passion about Slack, and for working on high-impact areas that are often in the executive spotlight.
Experience defining and achieving success in broad and ambiguous environments.
The ability to telescope from strategy down to the nitty-gritty details. You should be comfortable having a discussion on a long-term vision, and also be comfortable describing the technical trade-offs and limitations a team may hit at the feature-level.
An aptitude for learning new things. Search at Slack is unique for a long list of reasons, so we expect you to come in with an excitement about ramping up about the challenges and opportunities.
Strong analytical skills that tie closely to an understanding of user needs and goals. You’re skilled with writing SQL and gleaning meaningful insights from data.
Strong communication skills — especially written communication. You’re able to clearly articulate complex information and decisions to audiences of all functions and sizes — from executive meetings with our CEO and customer syncs to company all-hands and external events.
You are a self-motivated team player with the ability to work in a fast-paced environments with minimal oversight.
Product sense and craftsmanship. You will own important product interactions with every Slack customer and should show the attention to detail this responsibility deserves.
For Colorado-based roles: Minimum annual salary of $166,600. You may also be entitled to receive bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
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