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Meta Digital Merchandising Program Manager Lead in Olympia, Washington


The global visual merchandising team develops scalable experiential merchandising programs that engage shoppers to drive awareness, trial, and conversion for third party sales channels. We are looking for a Digital Merchandising Program Manager to lead a global team and drive the planning, organization, and optimization of the digital work that supports third party retail globally. Elements include but are not limited to: banners, product detail pages, video assets, social assets, refreshes, etc. Due to the nature of the work, this lead will need to be knowledgeable in all aspects of the digital asset execution process and build strong partnerships with the channel marketing, retail creative, and sales analytics teams to ensure that programs are well organized, on track for execution, and assessed for impact. You will need to be able to prioritize in a fast-paced environment and possess extremely strong organization and communication skills.

Required Skills:

Digital Merchandising Program Manager Lead Responsibilities:

  1. Lead, recruit and manage a global team of digital merchandising members

  2. Partner with cross functional teams to create a compelling brand experience online through merchandise presentation (product pages, landing pages, promotions), intuitive category navigation and clear and accurate product information for both desktop and mobile

  3. Build digital merchandising knowledge within the organization by building playbooks and best practices that drive operational excellence across the consumer experience

  4. Oversee the development of briefs in partnership with Channel Marketing, Channel Sales & Strategy and Product Marketing to inform cross-functional teams for work on digital program requirements

  5. Collaborate with the data insights team to understand performance and consumer interaction with site content and online shopping experiences

  6. Coordinate and manage regularly scheduled reviews of performance of programs across the business to key internal stakeholders to drive continuous improvement

  7. Identify A/B testing to test and drive improvements of digital merchandising programs and marketing messaging and partner with creative and product marketing to execute

  8. Continuously research the ecommerce landscape and online competitors, identifying category trends and growth opportunities

Minimum Qualifications:

Minimum Qualifications:

  1. 7+ years experience in marketing role in a technology-based consumer marketing company

  2. People management experience

  3. Proven knowledge in selling consumer goods online

  4. Experience working in a fast-paced environment, should thrive in an often ambiguous environment

  5. Experience working with retail for ecommerce, operations and/or analytics

  6. Proven history of managing cross-functional relationships between marketing and business stakeholders alike

  7. Effective communication and presentation skills, presenting to executives, business and creatives alike

  8. Effective time management and organizational skills

  9. Proven attention to detail

  10. Experience with internal and external customer service orientation

  11. Experience building asset management tools, asset types, and with online third party retail

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at