Washington State Commerce Specialist 3-Housing Improvement & Preservation Unit, Data & Performance Manager [04905] in Olympia, Washington


The Energy Division's Housing Improvements and Preservation unit is hiring a Commerce Specialist 3 - Data Program Manager. This position provides technical expertise for data systems, performance metrics and data quality assurance. This includes data expertise to support Weatherization, Weatherization Plus Health, Housing Rehabilitation and Repair Program, HUD Home Repair and Rehabilitation Program, and Lead Remediation funding.

Would you like to help low-income Washingtonians live in energy efficient, heathy, and safe homes while saving the planet one house at a time?

Although this sounds too good to be true, we in Commerce's Housing Improvement and Preservation (HIP) Unit believe it is possible. The Innovation & Program Development team is looking for Data & Performance Manager to help make this this happen.

How, you might ask?

By managing data quality assurance and helping develop program design systems to continuously improve, you'll not only help us meet our data reporting obligations, you'll help our unit use data to enhance our understanding of the needs of Washingtonians and meet our mission of 'improving lives by improving homes'.

So what's the catch?

We want more than just a number cruncher; we want data wiz! We need someone who not only understands excel formulas and databases, we need someone who can help identify meaningful performance measures and help guide our unit to use them to improve services. If you're a proven professional who's able to make good decisions based on stakeholder input, capable of dealing with change and ready to help use evaluation findings to make recommendations to the Energy Division policy group, we invite you to apply.


  • Collect and report program performance data for Results Commerce, Results Washington, Priorities of Government, and other initiatives. Participate in divisional Quarterly Target Reviews and ensure any associated data for the unit is reported accurately and timely. Develop executive reports and summaries for executive management as requested.
  • Develop key performance metrics for all HIP unit programs including pilot programs and coordinate with section manager(s) to develop management systems to connect with tracking of these metrics. Compile summary reports of evaluation data to communicate program impacts to participants, funders, legislators, stakeholders and the general public.
  • Use evaluation findings to put forward policy recommendations and alignments opportunities for the Energy Division policy group and Commerce.
  • Establish and maintain systems for data quality assurance to ensure accurate reporting on all program metrics. Complete all required federal and state data reports. Provide on-going feedback to grantees to increase data accuracy and completeness.
  • Develop performance expectations in alignment with agency goals: contribute to efficient and accurate grants and performance management systems. Contribute to management of grants and loans through sound data information management, collection, and reporting, including advancing systems on-line.
  • Research and recommend policy and program changes to improve service delivery based on data and tangible evidence. Employ short and long-range strategic planning for data based decision-making.
  • Acts as the primary liaison to IT staff and grantees on database development and improvements. Coordinates the work performed on database and delegates workload responsibilities and assignments to peer staff. Recommends improvements to database and systems to incorporate new program developments.
  • Provide support to section manager in program development and administration. Oversee executed grants to ensure contractor compliance with contract terms and reporting requirements. Provide technical assistance and expertise to contractors to build relationships and ensure good stewardship of public funds.


Required Qualifications:

  • A Bachelor's degree in business, public administration, accounting, or related field (professional level experience in governmental contracting, program/project management, or accounting may substitute year for year for the degree)
  • A graduate degree or advanced degree may substitute for one year of required experience. Required Experience:

  • Thorough knowledge of grant and loan administration and accounting.

  • One year demonstrated experience developing and implementing performance metrics and tracking to enhance performance.
  • One-year experience interpreting and analyzing data.
  • Intermediate or better level of database knowledge and experience.
  • One-year experience creating presentation materials and conducting presentations and training.
  • Demonstrated experience using word processing software, building and editing spreadsheets in Microsoft Excel, and use of internet for research. Required Competencies:

  • Demonstrated ability to collaborate and build partnerships among people with diverse and challenging interests

  • Accountability--Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
  • Customer Service--Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
  • Integrity--Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
  • Leadership--Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others. Able to collaborate and build partnerships, develop work teams, and work effectively with authorizing and external environment. Assess risk and facilitates problem solving. Interprets complex and technical information and communicates verbally and in writing in a simple and easy to understand manner to diverse audiences
  • Teamwork--Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
  • Results Focus--Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation. Effectively communicates, independently analyzes, and weighs the risks versus benefits in decisions and recommendation related to program compliance and administration
  • Communication--Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Ability to apply negotiation and conflict resolution skills
  • Organizational Savvy--Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
  • Computer Skills--Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, use computers to improve productivity. *Desired Qualifications: *

  • Experience working with programs administered by the Housing Improvements and Preservation Unit, including weatherization, weatherization plus health, repair and rehabilitation, and lead based paint.

  • Experience with program impact evaluation.
  • Awareness of federal and state contracting requirements.
  • Experience working with Commerce such as with the weatherization and/or energy assistance program. Supplemental Information

I want to work for Commerce! How do I apply?

In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:

  • A letter of interest describing how you meet the specific qualifications for this position;
  • A current resume detailing experience and education; and
  • A list of at least three professional references.

The initial screening will be solely based on the contents and completeness of your application and the materials submitted. First review of applications may take place as early as May 30, 2018. It will be to the applicant's advantage to submit materials as soon as possible. The hiring authority reserves the right and may exercise the option to hire at any time after the initial 7 days of posting.

For questions about this recruitment, please contact Lindsey Henderson at 360-725-2650 or Lindsey.Henderson@commerce.wa.gov.

Who we are:

At Commerce, we're a little different. Our Olympia offices are open Monday through Friday. Our parking is free. Many of our employees bike year round. We also have an active bicycle loaner program.

Washington State offers commuting programs, including free, subsidized and reduced public transportation incentives. There are approximately 300 employees in our agency. We are committed to our work and value balance in our personal lives. We hire people for a position and encourage them to train for growth opportunities.

If this sounds like a good fit for you and you meet the qualifications, we encourage you to apply today!

What we do:

We are the lead state agency charged with enhancing and promoting sustainable community and economic vitality in Washington. We administer a diverse portfolio of more than 100 programs and several state boards and commissions, all focused on achieving one clear and simple mission: to grow and improve jobs in Washington.

Our key customers include businesses, local governments and community-based organizations. We also play the crucial role of convening numerous local, state, regional and federal partners and stakeholders, public and private. Together we work to support the Governor's priorities and achieve shared goals and objectives for the citizens of Washington.

Special Notes:

This position is covered by a union security provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the Washington Federation of State Employees, or pay other representational fees within the first 30 days of employment.

Additional Information:

The Washington State Department of Commerce complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

The Washington State Department of Commerce is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application, testing or interview process, or this job announcement in an alternative format may call Human Resources at (360) 725-2650. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Salary: $4,399.00 - $5,770.00 Monthly

Location: Thurston County – Olympia, WA

Job Type: Full Time - Permanent

Department: Dept. of Commerce

Job Number: 2018-04905

Closing: 5/30/2018 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact

Website: http://www.careers.wa.gov