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Nelnet Business Development Consultant in Olympia, Washington

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Higher Ed Business Development Consultant's primary focus is to acquire new customers, assist in the acquisition of new customers, and cross sell existing customers through a consultative sales and relationship building approach, using excellent customer service. This position has minimal travel with nearly all communication occurring via phone, e-mail, and internet-based seminars/meetings, etc. This position will also have responsibility and focus on selling our international payment processing solutions.

JOB RESPONSIBILITIES:

  1. Collaborate with Sales and Marketing on new business initiatives.

  2. Create proposals for targeted prospects or existing customers.

  3. Drive initiatives to former customer segments as well as current customer segments.

  4. Conduct effective contract, price, and service delivery negotiations.

  5. Close deals in a highly competitive, consultative selling environment.

  6. Provide expertise and advice to potential prospects and current customers regarding product and service offerings.

  7. Use Salesforce CRM track inside sales activities and to maintain records of contacts, accounts, leads, opportunities, tasks, etc.

  8. Up-sell to existing customers, providing additional product knowledge on new products and services.

  9. Cold call and generate qualified sales leads.

  10. Share information gathered from current and prospect customers as to needs, issues, and ideas to improve current products/services or to assist in potentially developing new products/services.

  11. Maintain an understanding of market conditions/trends, competitor services, as well as internal knowledge of services/products.

  12. Forecast and prepare sales plans to achieve sales goals.

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

  1. 1-3 years of experience in sales, marketing, or customer service in the higher ed space.

  2. Experience creating meaningful conversation and relationships with higher ed institutions over the phone.

  3. Proven track record of achieving goals in a fast paced, metrics-driven environment.

  4. Customer service, call center, and prior sales experience a plus.

  5. Experience presenting via the web and in-person to both small and large groups.

  6. Experience in education or payment industry sales (particularly with technology and service sales) a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  1. Exceptional communicator who is an excellent team member, thrives in a fluid environment, is a self-starter, and is goal driven and curious.

  2. Proven ability in creating connections/relationships with higher ed institutions to meet their needs.

  3. Ability to initiate high-level interactive business conversations with decision makers.

  4. Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision making process.

  5. Ability to build a strong pipeline, close new business and expand relationships with new and existing customers.

  6. Results oriented, with the ability to work effectively in a fast-paced work environment.

  7. Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.

  8. Excellent time management and organizational skills.

  9. Self-driven and independent with a strong work ethic and the ability to take direction well.

  10. Team-oriented.

  11. Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships.

  12. Willingness to engage in direct sales and customer calling.

  13. Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).

  14. Technical, with the ability to rapidly learn and understand new technologies.

  15. Creative decision making and analytical skills with the proven ability to think on feet and arrive at solutions.

  16. Strong follow-up skills and accuracy.

Colorado Candidates: Pay for this role is $20.00-$26.00 an hour

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

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