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The Business Operations Analyst II will partner within the Underwriting Execution team to execute on data analysis and process efficiencies by creating and programming tools directed at improving the effectiveness of our Underwriting and Rating functions.

Note: This role does not sponsor Visa candidates

You will

• Support the business through identifying and driving process and system improvements that align with the department strategies.

• Support production process improvements and efficiencies through data modeling, tool and reporting development, maintenance, or enhancements.

• Conduct research and analysis for projects obtaining input from the frontline business users, leadership, and business partners (Underwriting, Pricing, Sales, IT, etc.) necessary to support business solutions.

• Develop innovative approaches to improving efficiencies in current data and understanding how new data could be applied to enhance current and future UW execution.

• Assist with conducting time studies and maintaining models to measure capacity.

You have

• Ability to build appropriate analytics and tool solutions to support business service objectives.

• Demonstrated strong analytical skills.

• Ability to solve practical problems with a variety of concrete variables in situations where only limited standardization exists.

• Proficient in Microsoft Office products and software, including Excel. Tableau and Salesforce a plus.

• Experience with data reporting, relational databases, VBA and SQL.

• Agility in handling multiple tasks and responding rapidly to changing priorities.

• Aptitude for learning new technologies and processes.

• Insurance domain and products experience, working in Quoting, Underwriting, Rating subject areas a plus.

• Bachelor’s degree or higher required.

Leadership Behaviors

• Takes ownership of personal growth and career development.

• Demonstrates intellectual curiosity.

• Holds self and others accountable for performance.

Reporting Relationship

This position reports to the Leader, Underwriting Effectiveness & Execution

Location /Travel

Remote - WFH Flexibility or from any Guardian office. May be expected to come into a Guardian work location occasionally, as determined by their people leader.

Occasional 0-10% Travel

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Salary Range

$55,570.00 - $92,610.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Justice, Equity, Diversity & Inclusion (J.E.D.I.)

• Employee Resource Groups that advocate for inclusion and diversity

• J.E.D.I. certification and training programs

• Matching gifts/volunteering

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .