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Siemens Automation Specialist - New Portfolio Acceleration Team - Smart Buildings - Remote in Olympia, Washington

Job Family: Customer Services

Req ID: 345425


Who We Are | Our Culture:

Siemens Smart Infrastructure connects energy systems and buildings to adapt and evolve the way we live and work through high-profile construction and infrastructure projects such as airports, pharmaceutical plants, data centers, stadiums, universities, military bases, and hospitals.

We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.

What you will do for Siemens Smart Infrastructure:

Our Smart Buildings help to create efficient, safe, responsive, and responsible environments. Our aim isn’t just about improving buildings, it’s about creating perfect places that improve people’s lives. This position provides expertise on automation, security, or fire products and systems and third-party systems to zone staff. You will complete verification of complex system database and programming operations, ensuring consistency with the scope of work and sequence of operations. This role will provide a training and mentoring role for junior specialists across the nation. Expect 25-50% travel.


  • Initial and continuous training programs to maintain a high level of expertise

  • Troubleshoot building management systems and connection issues

  • Diagnose and resolve technical problems on jobs and provide appropriate reports to management

  • Leverage remote connectivity to expedite problem solving with technicians and customers

  • Collaborate with local teams to develop and share technical solutions

  • Maintain technical expertise on products, tools, and gateways through continuing education initiatives

  • Provide sales assistance and support

  • Perform product demonstrations and communicate design strategies to Sales Executives

  • Provide a monthly report to management of all activities performed (sales support, technical and application support, training, mentoring, etc.)


  • High school diploma or state-recognized GED; Associate degree preferred

  • Experience in installing or servicing electronic control systems; 3+ years preferred

  • Microsoft, Cisco, EIT, ASHRE, NICET, or CISSP certifications are a plus

  • Skilled in programming, job start-up, checkout, and troubleshooting complex projects.

  • Troubleshoot network, software, and hosted-system malfunctions

  • Preferred experience in the integration of low-voltage building sub-systems using various industry protocols such as BACNet, N2, Modbus, etc.

  • Strong knowledge of industry engineering fundamentals and business operations

  • Good verbal and written communication skills in English

  • Proficient in laptop navigation and software use

  • Ability to work in a team environment providing dedicated support to our customers

  • Must be 21 years of age and possess a valid driver's license with limited violations

  • Applicants must be legally authorized for employment in the United Sates without need for current or future employer-sponsored work authorization

  • This position supports a Siemens customer who requires all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons


  • Competitive salary based on qualifications

  • Health, dental, and vision plans

  • Matching 401(k) up to 6%

  • Flexible vacation plan

  • Paid parental leave


Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Mid-level Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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