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Skookum Educational Programs Quality Control Specialist in Oak Harbor, Washington

Quality Control Specialist Location: Whidbey Island, Washington - Naval Air Station Whidbey Type: Non-Exempt Work Schedule: Full-time, Day Shift Compensation: $40.05 - $40.05 per hour Benefits: Skookum is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of a Quality Control Specialist at Skookum include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance Health and Welfare Benefit ($6.85 per hour worked) Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 10 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Skookum is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Skookum is seeking a dedicated and detail-oriented Quality Control Specialist with a positive attitude. Typical duties include but are not limited to: The position spends time in and out of the office reviewing work, performing quality control surveillance of services discussing quality levels with customers and supervisors, ensuring that all discrepancies are identified and corrected in a timely manner. Perform and document daily inspection results utilizing the inspection program and/or forms, as applicable. Inspection types can include but are not limited to: General maintenance work of the following facility/utility/environmental departments - Structural/Plumbing/Electrical/Transportation/Environmental/Boilers/HVAC/Water-Wastewater/General Services/Pest Control/Fire & Alarm Systems/Aircraft and general Building Maintenance/ etc... IQ construction projects. Quality Specialist will ensure all contract requirements are met. Solicit customer surveys during inspection of predetermined buildings and/or randomly selected completed work orders. Prepare and submit all required reports to each respective division's chain-of-command daily, weekly, and monthly. Update and maintain assigned quality control folders on the Quality Skynet weekly. Update all pertinent quality control folders on SharePoint daily. Review, update and maintain a listing of building/ facility for area of responsibilities as needed. Establish and maintain excellent relationships in any interactions with customers, employees and management while performing duties. Prepare and submit required and requested reports on time. Ensure all reports are clear, concise, and comprehensive. Monitor and identify problematic trends with customer satisfaction and customer complaints, initiate corrective action plans as required. Utilize solution-based problem solving. Assists the QC Manager in developing a wide variety of employee skills to deliver efficient, effective, and thorough quality control reports. Contract review for standards and specification of work requirements. Cross training in all areas and locations, willingness to learn new contracts and tasks. Conduct inspections of the work environment to ensure safety requirements are met. Will be required

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