Work in Washington Veterans Jobs

IT and Maximo Support Specialist Location: Oak Harbor, Washington - Naval Air Station Whidbey Island Type: Exempt Work Schedule: Full-time, Day Shift Compensation: $55,700 - $80,800 per year Benefits: Skookum is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of an IT and Maximo Support Specialist at Skookum include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 10 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Skookum is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Skookum is seeking an organized and hard-working IT and Maximo Support Specialist with a positive attitude. Typical duties include but are not limited to: Site IT support. Works with central IT team to ensure site network, applications, and devices are available, reliable, and secure for all site users - enabling high productivity. IT Devices include but not limited to computers, iPADs, iPhones, printers, scanners. Works closely with the Skookum IT team to assist with property accountability of issued and deployed IT assets. Supports IBM Maximo mobility (EZMaxMobile) for all users including device support and configuration, training, and ownership of reported issues. Responsible for resolving issues directly, or through coordination with the Maximo Programmer/Analyst team. Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the Maximo Programmer/Analyst team. Owns status of reported issues until resolved. Understands IBM Maximo based reports and MS Power BI development. Works with CFT RVP and functional leaders to identify required changes. Can build and maintain basic MS Power BI reports and dashboards. Facilitates biweekly Maximo sessions for each assigned site. Attendance includes Site production leader, lead Technicians, logistic lead, and RAM participants. Responsible for identifying, prioritizing, and tracking both issues and opportunities discussed at each meeting. Responsibilities include development and presentation of training curriculum tailored to specific software modules, product functions and user needs. Essential functions of this position include Application/device support, requirements gathering, process discovery, scheduling and time management, and BI creation. Leverage innovation, data management and a comprehensive understanding of the Skookum Business Systems software package to obtain maximum value, produce business processes that drive growth and operational efficiencies, and improve and enhance the user experience. Interaction with technical consultants and teams, site managers, and executives that requires crucial collaboration, communication, and relationship management skills. Sensor device connectivity. Installs and resolves issues with Skookum sensors