Work in Washington Veterans Jobs

Care Advocate I Work Remote within WA, OR, ID, UT Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Care Advocates are living our mission to make health care easier and lives better. The Care Advocates encourages engagement in health-related activities and programs and provides appropriate referrals to internal or external services and resources. What you Bring to Cambia: The Care Advocate I participates in the integrated approach to care management for members. This role provides outreach as part of specific care gap initiatives or as an on-going part of a care management team. The position works with members to achieve their personal health outcomes by removing barriers and providing support and education. Qualifications: * High school diploma * Medical certification - Certified Nursing Assistant (CNA) or Medical Assistant preferred * 3 years of experience in health plan Customer Service, Clinical Intake, Provider office, or an equivalent combination of education and experience Skills and Attributes: * Effectively interact with a wide variety of individuals on highly sensitive topics, providing excellent customer service through listening, patience, empathy, and maintaining confidentiality. * Possess general organization, data entry, and administrative skills, with the ability to effectively handle multiple tasks and prioritize workload. * Proficient in general computer skills, including Microsoft Office, Outlook, Internet search, and basic knowledge of medical terminology. * Able to work independently, prioritize work, meet deadlines, and achieve operational standards, with the ability to research and problem-solve in a creative manner to reach a solution. * Willing to work a varied schedule, including early evenings, and able to identify when it is appropriate to refer to others, maintaining confidentiality and professionalism in all interactions. What You Will Do at Cambia * Initiates outbound telephone calls or emails to members identified for the Regence Care Management Programs for defined care gap initiatives. * Utilizes motivational interviewing and behavioral change principles to encourage engagement in health-related activities and programs. * Educates members by providing the tools and information they need to adhere to nationally recognized preventive screenings, discharge and treatment plans. * Works with a Care Manager to assure that member needs are met through identification and referral to appropriate resources. * Makes referrals to licensed clinical staff as appropriate. * Utilizes the applicable care management platform to appropriately record and track member interactions. #LI-remote The starting hourly wage for the Care Advocate role is $24.00-$30.00/hour, depending on candidate's geographic location, certification and experience. Full pay range for the Care Advocate role is $24.00-$41.50 an hour The annual incentive payment target for this position is 5%. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: * Work alongside diverse teams building cutting-edge solutions to transform health care. * Earn a competitive salary and enjoy generou To view the full job description,