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Visitor Relations Specialist Job details Posted 25 June 2024 Location Mukilteo, WA Job type Permanent Reference 921372 Job description Job Summary: Dexian is seeking a Visitor Relations Specialist for an opportunity with a client located in Mukilteo, WA. Responsibilities: Engages customers proactively Creates a positive impression of The Company, reflecting values in all activities and in all contact with the public Memorizes and delivers scripted material and approved messaging to guests Actively incorporates script updates and new content as required Proficient with gallery and exhibit content and actively engages with visitors to share information accurately Facilitates interactive experiences with general public, groups and event guests as requested Proactively addresses and/or reports safety issues or concerns Uses good judgment and teamwork to collaborative effectively on staffing coverage and rotations Completes mandatory training assignments in a timely manner, and participates actively in team training and meetings Complete assigned tasks as instructed and report back to leadership teammates with any concerns Follows all policies and procedures Is gracious and hospitable at all times Maintains poise under pressure, eye contact and has a friendly communication style, and strong customer service focus Proficient with ticketing system and functions, and other locations as trained and assigned Requirements: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.) Typically 4 or more years' related work experience in a role which required strong customer service and communication skills Typically 1 or more years' experience with a role that requires presenting, training, teaching, or acting in a client facing environment Public speaking Leading Tours Presenting Successful training completion is a contingency of this assignment Six months experience giving public tours and/or public speaking while representing a brand Six months experience with technology related to events, exhibits, or POS Proficient with Microsoft office tools Any experience with Boeing and/or Boeing Future of Flight Experience working in a team environment Proven reliability, punctuality and regular attendance Ability to retain information quickly Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Digital Intelligence Systems, LLC. is an Equal Opportunity Employer/Affirmative Action employer. It is our policy to provide equal opportunity to all applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disabili