Northwest Eye Surgeons Patient Services Rep - Call Center in Mount Vernon, Washington
Join an established and growing multi-specialty Ophthalmology practice!
Northwest Eye Surgeons is the premier eye surgical center in the Northwest and remains committed to its tradition of personalized, high quality patient care, advanced technology and excellent results. Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in a wide variety of eye surgical services.
Our team is our most valuable resource so we cultivate a team-oriented environment where caring staff is rewarded for, and takes pride in, providing outstanding patient care. Join our team to work with high quality people, have pride in the results being delivered, and have growth opportunity in an expanding industry.
ROLES AND RESPONSIBILITIES
Provide exemplary customer service for the following patient services:
Focus for this position will be at our Mount Vernon location
Obtaining and verifying demographic and financial information through pre-registration process
Completing patient registration by obtaining consent for medical care and financial agreements
Processing patient paperwork as required
Coordinating care with other services
Providing information about services
This position has the potential for stressful and challenging encounters do to the high volume of public contact.
High School Diploma or equivalent
Minimum 1 year Medical office experience
1 - 2 years call center or reception experience
Proficiency with Microsoft Office products, Windows environment, and strong keyboarding skills
Ability to work in a fast paced, team environment and follow through on tasks to completion
Background check and on line testing required for final candidates
Medical, Dental, and Vision Insurance
Flexible Spending Account
401(k) Plan with employer match
Paid Time Off