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General Dynamics Information Technology Cisco Voice Technician in McChord AFB, Washington

Req ID: RQ177287

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret

Job Family: Network Administration

Skills:

Computer Networking,Computer Servers,Network Connectivity,Networking Hardware

Certifications:

Cisco Certified Network Associate (CCNA) - Cisco Systems

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is hiring Network Administrator who Provides Tier II Network Support. Works closely with the Network Engineer at the SIL to implement enterprise network designs and solutions, installs, configures, operates, and maintains a variety of network equipment and architectures.

Mostly packetized environments, focused on enterprise wide end to end systems (i.e. Network analysis and design, system integration, troubleshooting, testing, scripting, TCP/IPv4/6, Ethernet, ISDN/BRI/PRI, commercial SATCOM, and various other communications and network protocols, VLANs, VPN, data encryption, network management, information systems/network security, routers, switches, TCP accelerators, VoIP devices, Voice Exchange Appliances, firewalls, Windows and Linux/Unix servers, virtualized environments (VMWare), backup principle and various storage architectures and principles, premise wire and cable plant (especially with regard to TEMPEST/separation techniques and requirements), IA,DR etc.) and related ancillary systems/services.

Responsibilities:

  • Responsible for implementation and technical support of Cisco Unified Communications related technologies

  • Assist Tier-II and Tier-III engineers with ticket escalation, acting as program voice subject matter expert (SME)

  • Conducts technical assessments and develops solutions to complex problems

  • Uses vendor tooling to diagnose root causes of voice related issues

  • Write technical documentation on voice systems and projects

  • Coordinates with external voice SMEs, provides guidance on network configuration and design constraints

  • Upgrades to all supported VoIP / UC systems to meet cybersecurity requirements

  • Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards

  • Perform other Voice technology-related duties as assigned

Experience/Skills:

  • 3+ years as a Cisco Voice Engineer

  • Experience with Cisco UCM, SBCs, Call Manager Express, voice gateways

  • Experience in modern and legacy voice protocols

  • Manage multi-site dial plans and call routing

  • Ability to understand network traffic flow in complex networks

  • Network diagraming and documentation (Visio)

  • Writes well formatted technical instructions

  • VMWare Network Virtualization

  • Routing/Switching

  • Great interpersonal skills

Education:

  • BA/BS

Certifications:

  • IAT II certification required

  • Cisco CCNA

Clearance:

  • A Secret clearance is required to be considered for the position.

  • Must be a US Citizen and pass a background check.

  • Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the client

GDIT IS YOUR PLACE:

  • 401K with company match

  • Comprehensive health and wellness packages

  • Internal mobility team dedicated to helping you own your career

  • Professional growth opportunities including paid education and certifications

  • Cutting-edge technology you can learn from

  • Rest and recharge with paid vacation and holidays

The likely salary range for this position is $68,000 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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