Job Information
ABSCO Alarms Inc., dba Absco Solutions Service Technician (EL06) in Lynnwood, Washington
About Absco Absco Solutions is the premier facility vulnerability expert in fire life-safety and security technology fields, with established offices in Washington (Everett, Fife, Spokane) and Oregon (Wilsonville). We specialize in access control, intrusion, video surveillance, and fire alarms. We're seeking a growth-minded experienced licensed Low Voltage (Journey EL06) Electrician to join our exceptional team. [Position Requirements:]{lang="fr"}
- [Current] Washington State Journey Electrical License (EL06) Card (required)
- [Current] NICET Fire Alarm Level II or higher (required)
- Seattle FA-1 card
- Possess and maintain an Enhanced WA State Driver's License
- Clear driving record, to be covered under company auto insurance
- Ability to pass a background check
- At least 5-10 years experience troubleshooting, confidence testing, programming, and installation of fire alarm systems
- AT least 5 years of experience troubleshooting, installing, and programming of commercial IP-based surveillance, intrusion alarm, and access control limited energy circuits and systems
- Working Knowledge of Network Cabling, Fiber Optic Cabling, and termination, ERRC Distributed Antenna Systems, Cellular and radio communicators, etc.
- Must be process and detail-oriented, with good communication and organizational skills.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customer's satisfaction.
- Education: High School graduation or equivalent
Responsibilities:
- Perform required scheduled & reoccurring testing, inspection and maintenance related to all fire protection systems in accordance with manufacture and jurisdictional requirements and recommendations.
- Ensures compliance with all cities, state and federal regulations as applicable to service, installation, and maintenance of all systems including OSHA safety standards.
- Perform on-site routine and emergency troubleshooting, programming, and repairs, in addition to the installation, inspection, testing and servicing of low voltage life safety product lines and fire alarm systems
- Perform site surveys as necessary for fire and life safety low voltage systems
- Maintain an understanding of product capabilities, warranties, and usages to educate and serve customers.
- Maintain positive customer relationships, and ensure shared awareness with the Low Voltage team for follow up, quotes, questions, or concerns
- Identify opportunities for additional equipment and services that customers may need
- Discuss deficiencies noted with customer, explaining the problem and its resolution
- Checking in and out with the onsite point of contact for all jobs; ensuring customer is satisfied with work completed prior to leaving the job site.
- Monitor and maintain proper working order of company tools, equipment and uniform per policy.
- Always maintains a professional appearance and represents Absco in a professional manner
- Constructively manage (or relay to your supervisor for the handling of) all customer complaints related to your department
- Honors all schedules and commitments
- Responsible for notifying direct supervisor of any equipment issues or any unsafe working conditions.
- Responsible for recording time in the company provided time and attendance software.
- Responsible for timely submission of detailed daily job reports and complete inspection reports
The Right Candidate:
Possesses exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
Has advanced technical skills and exp