Job Information
Spire SeaTac Management LLC Banquet Captain in Lynnwood, Washington
Description Join our Food & Beverage - Banquets TEAM in this pivotal role, where you'll deliver outstanding Guest Services and ensure the seamless operation of our convention services. As a Banquet Captain, you will be primarily responsible for achieving and maintaining guest satisfaction by creating exceptional and effortless experiences from the moment guests enter the convention or banquet area. Your goal is to provide unforgettable visual and culinary experiences. Lead and empower our Banquets TEAM to strive for excellence and foster repeat business. We offer a comprehensive benefits package consisting of dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Essential Functions: * Deliver exceptional customer service by setting a positive example, promptly addressing guest requests, concerns, and complaints to ensure overall satisfaction * Foster strong working relationships within Food & Beverage, other hotel departments and function guest host * Assist in leading and managing all aspects of banquet services and activities * Ensure consistent preparation and presentation of all food and products according to banquet event orders * Train staff in Food & Beverage Banquets procedures and techniques; assist with managing BEO sheets * Inspect function rooms and equipment for cleanliness and maintenance; oversee room setup according to event specifications * Able to use a computer effectively * Other hotel duties as assigned Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law Poster, and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) Spire Hospitality participates in E-Verify* Qualifications Licenses & Certifications Alcohol Service (preferred) Food Service (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) EEO/ Employer AA/V/D