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Itron, Inc. Senior UX Manager in Liberty Lake, Washington

Cutting-edge technology. Over 200 million connected devices. Insightful services. Itron helps our customers better manage electricity, gas and water now and into the future. Join us!Itron is looking for a Senior UX Manager to oversee our core User Experience (UX) and UI framework teams. The primary focus will be on expanding our UX design system and design processes and developing an "Inner Source" approach to our UI framework, while helping to shape organizational structure and strategy around these initiatives. This position will require working with Product Managers, Software Engineers, Technical Managers and Executives to advance these goals throughout the company. This position also includes managing the daily operations of the teams, ensuring on time, high-quality, continuous delivery of value to our internal and external customers while building a positive people-centered culture focused on teamwork and mentoring team members in their career and personal aspirations. Additionally, the position will participate in a global leadership team to help transform Itron's software development methodologies and approach to software delivery around the globe.Required Skills & Experience:A passion for people, mentoring and coachingExperience with designing and guiding UX organizational changesProven track record of UI and UX governance in a large scale, global environment, including cross-departmental, as well as executive communication and influenceAbility to track UX improvements and map to business metricsExperience conducting usability tests (including users with disabilities)Experience in interaction design best practices, including a background in human factors, information architecture, and user-centered designExperience managing teams of 8 or more direct reports Experience working with remote teams, including teams in distant time zones and with "dotted-line" relationshipsOpen to coaching and new ways of thinkingExcellent written and verbal communication skills Strong problem-solving, customer service, and interpersonal skills. Desirable Skills & Experience:Experience developing HTML5, CSS, JavaScript, and/or web standards a plus.Experience with the Angular frameworkExperience with Axure design toolsExperience with Material.ioContent design and writing experience a plus. Visual/artistic design skills a plus. Design sprint and co-creation facilitation skills a plus. Strong knowledge of Open Source methodologiesExperience developing Inner Source methodologies within an enterpriseWorking knowledge, training or certification related to Scaled Agile Framework (SAFe), Scrum, or other Agile methodologyEducation: Bachelor's degree in Human-Computer Interaction, Information Design, Graphic Design, a related design or behavioral science discipline, or equivalent experience.Travel: 0 - 15%Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at 1-800-635-5461 or email .Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: .#LI-JO1Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered w