Job Information
Express Employment Customer Service Representative in Lacey, Washington
Express is now hiring for a Customer Service Representative at a HVAC contractor company based out of Lacey, WA. This is an evaluation-permanent opportunity. The schedule will be Monday-Friday from 7:30 am -- 4:30 pm. The compensation for this position will be $18.00-19.00/hr. This company offers a benefits package to include Medical, Dental, Vision, and 401k benefits once hired on permanently by the company.
Job Duties:
- Answer a high volume of incoming phone calls
- Schedule appointments for customers
- Accurately detail client interactions into an industry specific database
- Speak with clients about services the company offers
- Make outbound calls about schedule service programs
Complete account reviews with customers
Job Requirements:
- Six months of recent office experience
- ServiceTitan database experience preferred but not required
- Pass criminal background check and drug screen
- Outstanding customer service skills
- Can multi-task while working on multiple screens
- Strong typing skills
Comfortable making outbound calls and meeting performance metrics
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3 Ways to Apply: Pick 1
- Call our office at (360) 357-7195 and let us know you are looking for work
- Text the word "Jobs" to: 360-357-7195 and someone will respond to you
Email your resume to: Jobs.OlympiaWA@Expresspros.com
Express Employment Professionals offers benefits including Medical Benefits that meet ACA Requirements, Washington Paid Sick Leave & Holiday Pay for full time employees (after working 500 hours and averaging at least 35hrs/wk excluding overtime).