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Commander, Navy Installations Administrative Assistant (WFL) in Kitsap County, Washington

Summary This position is assigned to the Family Readiness Division; Fleet and Family Support Program (FFSP) Section; Commander, Navy Installations Command (CNIC); Naval Base Kitsap. CNIC is an Echelon II activity directly reporting to the Chief of Navy Operations (CNO). The mission of the FFSP is to provide information and referral, education and training, primary prevention, counseling and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency. Responsibilities Provides administrative support to the Work and Family Life (WFL), to include meeting preparation and administrative notification and documentation requirements. Receives visitors and phone calls. Accurately determines nature of request and refers callers or visitors to appropriate staff. Maintains tickler system. Screens and priorities correspondence, electronic mail, and material prior to distribution for suspense dates, established controls, and follows up on responses. Maintains an updated and detailed information database of programs, services and activities available on installation and in the local community which support and enrich the quality of life for individuals and families. Prepares correspondence, reports, and other documents, ensuring correct grammar, spelling, capitalization, punctuation, and appropriate format in work prepared by self and others. Maintains staff calendars, coordinates meeting arrangements, and schedules meetings and/or conferences in accordance with instructions from supervisor. Uses a variety of office automation software in support of the organization and mission requirements including but not limited to: Complete back up of files and database systems. Uses database or spreadsheet software to accurately enter, revise, sort or calculate, and retrieve data for standard reports Uses graphics software to provide briefs, charts, and graphs for viewgraphs or paper presentations Must exercise continuous attention to the coordination among internal or external work units. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications At least two years' experience providing effective customer service in a social service setting, to include demonstrated experience in handling a high volume of requests preferred. Knowledge of the operations, regulations, and guidelines of the FFSP sufficient to perform the duties of the position. Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations. Knowledge of and skill in English grammar and usage. Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided. Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments. Skill in the use a personal computer and a variety of software programs to facilitate work assignments. Skill in preparing reports, letters, and memoranda detailing findings and recommendations. Skill in oral and written communication in order to prepare administrative forms and letters. Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately. Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments. Ability to adapt to changing work conditions, frequent interruptions, and pressures of short deadlines. Education Administrative experience required, education in the social sciences is desirable. Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

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