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Nintendo of America Inc. About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario, Donkey Kong, The Legend of Zelda, Metroid, Pokmon, Animal Crossing, Pikmin and Splatoon, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System more than 30 years ago, through today and into the future, Nintendo's continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ . Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. Team Summary: Within IT, the IT Solutions Retail BSA team manages multiple Oracle based back-office systems for order management and processing. These systems support critical NOA business functions such as supply chain management, demand planning, forecasting, and supporting sell in and sell thru for our retail partners. DESCRIPTION OF DUTIES:

• Acts as liaison between business constituents and internal/global IT teams to provide support of existing systems and collaborate on strategic roadmaps to align business initiatives and product development.
• Conducts advanced research and analysis of client business processes to make recommendations and exert influence on project direction or decide sub-project direction.
• Assesses the feasibility and cost effectiveness of proposed solutions and advises clients and key stakeholders.
• Partners with constituents to define ongoing technology needs, ensuring that needs are documented, costed, and prioritized appropriately, and that a mid to long-term solutions delivery schedule is established.
• Works collaboratively with software engineers to define and translate requirements into developed solutions.
• Drives technical and application support with third party vendors.
• Manages software development lifecycle (SDLC) activities, including requirements gathering, design, configurations, planning, creating, and executing test cases and analyzing results.
• Trains employees in areas of expertise relating to application, database, security, operating systems or other technical aspects.
• Determines methods and procedures on new assignments, mentors, and coordinates activities of other personnel.
• Provides support and troubleshooting of complex technology solutions.
• Ensures work is completed in such a way to comply with established best practices, compliance regulations and internal controls.
• Provides on-call support as needed.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity