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Cloudflare, Inc. Product Manager - Network Services in Kirkland, Washington

About UsAt Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!About the DepartmentAs a Product Manager at Cloudflare, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.About the RoleWe are hiring a PM to help build products that make companies love their corporate network.Cloudflare provides a full stack of networking-as-a-service products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare's network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.We're looking for a PM who can define the vision for the next generation of our network services products, and help own and ship major new products in this space. As Product Manager for Network Services, your job will be to:Ensure customers are able to build simple (or extremely complex!) network topologies on Cloudflare and make changes quickly as their network evolves, using the tools of their choice.Understand how customers think about network reliability. Understand how the Internet and networks break. Build features to make customers happy even when the Internet is sad.Think through how to make a great, easy-to-use product that customers love, and drive the full product life cycle from core user needs discovery through to pricing and packaging. Ship continuous software and process improvements to support your products' sustained growth.What You'll DoAs a member of the growing team of product managers your responsibilities include:Own the product vision for your area. Ensure that it aligns with the overall product and company vision.Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.Manage the roadmap. Make tough tactical prioritization decisions while helping the company think