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CrowdStrike, Inc. Cooper1966 in Kirkland, Washington

CrowdStrike, Inc. Full time Posted 2 Days Ago R17760

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike seeks individuals with experience in the design and development of assessments, exams, and/or credentials to help us maintain and grow our portfolio of certification exams and preparation materials. In this role you will be part of the CrowdStrike Services training and education team, where you will work closely with experienced and talented security subject matter experts (SMEs) to ensure CrowdStrike exams are valid, reliable, and fair for all candidates.

We are looking for individuals who possess strong knowledge of the complete exam development process, including workshop facilitation skills and hands-on experience working with item banking and exam publication tools. The ideal candidate will work with our certification manager, curriculum developers, instructors, and SMEs across CrowdStrike and beyond to keep our exams in alignment with relevant product updates and job roles, while monitoring the quality of existing exams and contributing to the continuous growth and improvement of our program.

What You'll Do:

  • Facilitate workshops with SMEs including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) definition, item writing, technical review, and standard setting.

  • Conduct routine exam and item analysis to assess the performance and quality of exams, and make recommendations for exam/item updates as needed.

  • Regularly review and update existing exams to ensure content relevance and alignment with industry standards and product changes.

  • Collaborate with cross functional teams to create exam blueprints, test specifications, item development guidelines, and marketing materials.

  • Engage with customers regarding exam preparation, exam attempts, remediation, and individual performance records.

  • Communicate with vendors to maintain critical functions for exam candidates such as exam registration, exam delivery, results notification, and distribution of digital badges.

  • Contribute to the overall growth of the CrowdStrike certification program by consistently seeking efficient and effective process improvements.

What You'll Need:

  • Capable of leading workshops with multiple participants and business leaders.

  • Strong, clear verbal and written communication skills.

  • Capable of completing tasks on time with limited supervision.

  • Desire to grow and expand both technical and interpersonal skills.

  • Project and time management skills.

  • Ability to foster a positive work environment and attitude.

Bonus Points:

Familiarity with all steps of the exam development process including MQC definition, JTA facilitation, item writing, technical review, and standard setting.

Ability to identify and address any potential biases or cultural sensitivities in assessment conten