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Manheim (a Cox Automotive company) is hiring for a Mechanic Shop Coordinator , where you'll be at the heart of our operations, ensuring the smooth flow of vehicles from arrival to sale. This role is perfect for someone who thrives on building strong relationships, managing multiple tasks, and delivering top-notch customer service. Are you ready to drive your career forward? Keep reading to learn more! Benefits You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer: Competitive pay. Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more! Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job. Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. What You'll Do: Manage account relationships, maintain effective communications, and ensure customer requirements are met. Work with commercial clients to relay information regarding the condition of their car and obtain required approvals to move forward with reconditioning and repairs. Coordinate work to be performed with the mechanic shop to ensure timely repairs and relay back to client the progress. Review and update condition report; approve and audit vehicle repair report. Walk vehicles with/for account representative and make recommendations for reconditioning to increase vehicle value. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. In coordination with account representative, account administrator, and account-specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Work with commercial clients and key vendors to order and account for keys Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Who You Are: Minimum: High School Diploma/GED and 3 years' experience in a related field or an equivalent combination of education and experience) Basic computer skills required. Ability to provide good customer service and multi-task. Preferred: Knowledge with mechanical repairs preferred. Physical Requirements: Constantly required to enter and exit vehicles. Ability to walk long distances. Regularly required to stand, walk, reach, talk, and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb, and sit for periods of t